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Showroom Assistant at

4 months ago

Nairobi, Nairobi Area, Kenya JCCP M (Kenya) Limited Full time
JCCP M is an affiliated company of Reach Alternatives (REALs), an NGO working on conflict prevention and peacebuilding.

By providing consulting services to companies expanding into developing countries, we aim to promote economic development in societies that have been damaged by conflict, and to help companies and local residents prosper together over the long term.

Job Summary

Staff of a showroom for Japanese products in a shopping mall.
Promote Japanese products.
Collect the feedback on the products and analyze their demands.
Contribute to the organized and efficient showroom operation.

Primary Responsibilities

Promote the products which includes, for example:
Display the products in a sophisticated manner.

Explain and demonstrate the products to the customers so that they understand the features and advantages of the products.

Create articles to introduce the products on the website of the showroom.

Help customers with any queries to ensure all customers visiting the showroom are happy and the showroom is well attended.

Collect the feedback on the products, which includes for example:
Keep records of the number of visitors and their basic profile.
Take a survey on the customers' feedback on the products.
Report the feedback in the instructed format.
Contribute to the organized and efficient operation of the showroom, which includes for example:
Maintain the showroom premises neat, organized and clean.
Ensure that the displayed items are not damaged.
Be punctual.
Follow manager's instructions and assist other showroom staff – be a team player
Self-Management
Ambitious to improve yourself, positive thinking, resilient and open to change.
Always try to be productive and dependable, taking ownership in your assignment
Embrace personal challenges.
A self-starter, motivated and able to positively motivate others.

Candidate Specific

Minimum Qualification:
College certificate or diploma

Experience Period: 2 years

Academic Qualifications:
Secondary school graduate.
A college certificate preferably in customer service, or sales & marketing is welcomed.

Experience:
Minimum 2-year experience
Experience in sales or as store personnel is preferable.

Skills:
High Customer Orientation
Ability to learn the products, feature and the brand and explain those to the visitors.
Good communication, interpersonal and negotiation skills
Highly organized, detail oriented and self-motivated.
Computer knowledge is a requirement.

Other:
Certificate of Good Conduct from DCI.
Highly interested in Japanese products/services, people, and cultures.
Highly mindful of respect, honesty, and hospitality to other people.