Account Manager

7 days ago


Nairobi, Nairobi Area, Kenya Socialmeds Digital Full time
At Socialmeds, we help brands improve their customer experience through social media. Every brand has a story to tell, and a compelling story builds loyalty.

Our team of strategists, marketers, analysts, graphic gurus and content creators work together to transform how our clients' brands connect with their audience.

Summary

This is a full-time hybrid role for an Account Manager with a focus on building and maintaining strong relationships with clients.

The Account Manager will be responsible for understanding client needs, developing and implementing marketing strategies, communicating with clients regularly, managing budgets, coordinating with other internal teams, and providing exceptional customer service.

This role will be located in Nairobi County, Kenya with flexibility for some remote work.
Qualifications

3 years minimum Account Management experience in an agency
Excellent communication and interpersonal skills
Experience in account management/customer service
Strong organizational and project management skills
Familiarity with digital marketing tactics and strategies
Ability to analyze data and metrics to evaluate strategy effectiveness
Leadership and team management skills
Bachelor's degree in Marketing, Business Administration, or related field
Experience in the digital marketing industry is a plus
Proficiency in Microsoft Office, Google Analytics, and project management tools

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