Senior Officer, Business Applications

3 days ago

Nairobi, Nairobi Area, Kenya Gulf African Bank Full time

The genesis of Gulf African Bank (GAB) can be traced back to 2005, when a group of motivated Kenyans envisioned establishing an Islamic bank as an alternative to conventional banking in the country.

By conducting business on the principles of Shari'ah, the bank would provide an ethical and fair mode of banking for all.


Job Purpose:

The position holder will be responsible for reviewing, analyzing developing and supporting systems including encoding, testing, debugging and installing to support application systems., consult with the systems analyst & with users to identify current operating procedures and to clarify program objectives.

The incumbent will also be responsible for writing proposals to describe custom configuration of applications and operating procedures in liaison with 3rd party application development consultants.

Key Responsibilities

Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements

Develop process solutions and ensuring that all output from the users is consistent, accurate, timely and value-adding and constantly seek feedback from Business owners and key stakeholders as to relevance and value of process deliverables.

Identify opportunities that can improve efficiency of business processes through automating by developing relevant systems.
Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors
Deploy, maintain, and troubleshoot core business applications, including application servers, endpoints, and databases
Write technical procedures and documentation for the applications including operations, user guide, etc.
Assist in the creation of the system design and functional specifications for all new development projects.
Assist in managing an outsource relationship for 3rd party application development and programming consultants.
Deliver assigned Projects and Business change requests within time and budget
Ensure applications operation by training end user and providing support.
Monitor the usefulness of the new systems and outputs on behalf of users.
Ensure applications systems periodical processes (EOD, EOM & EOY) are executed promptly
Ensure business continuity testing is performed regularly
Provides assistance and advice to business users in the effective use of applications and information technology.
Serve as key support person in business systems
Identify and set out user needs for the computer-based systems.
Monitor the usefulness of the new systems and outputs on behalf of users.

Skills, Experience and Competencies

A 2nd Upper degree in computer science, Information Technology or related field.
Minimum B+ in KCSE with strong scores in Mathematics, Quantitative techniques, and logical structures.
Technical experience with systems programming, databases, Web development with preference to .Net environments.
Strong project management skills with effective results focus within an information systems environment.
Strong analytical and problem-solving skills.
Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities

Experience in:
Multiple OS platforms with strong emphasis on Linux
Analytical skills and Technical Implementation Skills.
Demonstrable capacity to develop enterprise wise systems using established frameworks
and architectures through projects executed
Good communication and presentation skills

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