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Manager Card Systems at
3 months ago
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016.
The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.
KEY RESPONSIBILITIES:
Ensure a data driven system analysis to ensure continuous system improvement initiatives.
Ensuring all POS and ecommerce technical support issues are resolved within SLA.
Managing the configuration and testing of the POS applications and its validity.
Carrying out Terminal Management System (TMS) configurations and reporting
Establish and maintain data processing schedules and controls to ensure timely delivery of quality assured outputs.
Ensure 24*7 availability of the Switch and Payments systems as required by users
Keep track of systems and user related issues and attend to them promptly.
Be the driving force behind process optimization: by contributing to continuous service improvements, change management and documentations.
Perform system upgrades and apply system patches promptly received from system vendors.
Academic & Professional
Education :
Bachelor's Degree in Information Technology/ Computer Science or related field RQ
Experience
Five years Total Minimum No of Years Experience Required in Technology
Detail Minimum No of Years Need Type[1]
POS experience/ working knowledge 3 ES
Ecommerce experience/ working knowledge 3 ES
