Customer Success Manager at

Ngao Credit Limited, a non-deposit taking Micro-Finance Institution (MFI), was incorporated as a Private Limited Company under the Companies Act (Cap 486) of the Laws of Kenya, on March 20, 2008 and commenced operations on July 1, 2009Qualifications & SkillsStrategic Leadership:Develop and execute the overall Customer Success strategy aligned with the...

Sistema Biobolsa is a system that converts animal manure into biogas and a powerful natural fertilizer. By inputting manure into the system daily, you can enhance your farm activities, boost energy security, and help the environment. Transforming animal manure into a valuable resource offers an enhanced quality of life.Your role at Customer Success Manager...

Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent.SummaryThe Associate Customer Success Lead is the liaison between the company and our customers. The Associate Customer Success Lead will be responsible for ensuring that...

Umba combines advanced tools and techniques to optimize risk exposures in emerging markets that are currently underserved by traditional banking services.Job Summary:We are seeking a motivated and customer-centric individual to join our team as a Customer Success Associate. The successful candidate will play a vital role in supporting our customers, ensuring...

SENRI, a Mobile and Web combined app for sales automation, will help you in end-to-end productivity improvement of your sales operationAbout the jobLooking for a leader to build and maintain relationships with enterprise customers in the phase of project implementation. Our mobile-based sales automation service, SENRI, is aiming at changing the way they work...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and...

JOB SUMMARYThis role is a first step in the CSM organisation. Primarily focusing on the Tech segment, including the store customers, you will also have a portfolio assigned. Ubuntu is chosen by thousands of new users every month. Our responsibility is to ensure the best user experience for them through problem-solving, onboarding, enablement and value...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya.Job Summary IRES is looking for a Sales and Customer Success Executive to work for Apollina Healthcare Resource Group (AHRG). The ideal candidate will be responsible for driving sales growth, establishing strong client...

d.light is a global leader and pioneer in providing cost-effective solar-powered solutions aimed at the billions in developing nations lacking reliable energy access. With a focus on distributed solar energy, d.light is revolutionizing how people worldwide consume and pay for energy. Summary: The Customer Value Manager role at d.light is crucial for...

ABOUT THE COMPANYSidel, one of three industry groups of Tetra Laval, is a leading provider of equipment and services solutions for packaging beverage, food, home and personal care products. Sidel has over 170 years of experience with proven expertise in blowing, filling, labelling, material-handling, end-of-line and line-engineering solutions, including an...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.SummaryThey seek to hire an Operations & Customer Order...

Diageo is the world's leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry.SummaryThe Africa Customer Manager is responsible for co ordinating all Customer service (OTC) operations across the region, meeting market requirements and ensuring clear standard performance management analytics in...

Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.Principle Accountabilities Safeguard product and customer value, ensuring alignment with the overall business strategy. It involves working closely with cross-functional...

ABOUT THE COMPANYKCB Bank Group is East and Central Africa's oldest and largest commercial banking and has through its history set new records becoming the No.1 Bank in the region.JOB SUMMARYThe PersonFor the above position, the successful applicant should have the following:University Degree in Information Technology, Computer Science, or a related...

Key Responsibilities: Providing the highest level of technical skill and expertise in Cisco PCCE, Dynamics CRM, ZOOM Customer Insights and Windows and Linux Operating systems and related network services protocols such as TCPIP, Telnet and DNS Monitoring and supporting the availability of the customer experience systems including but not limited to Microsoft...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.Key...

M-KOPA's mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR... M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day.About JobIn this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job RefNo:JLIL188Role PurposeThe main purpose...

Mission Statement for the RoleTo be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues.Overall ResponsibilityReceive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily...