Customer Success Manager at

Ezra is a financial technology company that partners with banks, MNOs, utility companies and e-commerce platforms to deliver easy and rapid credit solutions in emerging and financially underserved markets.Context of the roleAs Regional Account Manager you will be responsible for forming deep relationships with your key accounts, being their trusted advisor...

Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent.SummaryThe Associate Customer Success Lead is the liaison between the company and our customers. The Associate Customer Success Lead will be responsible for ensuring that...

Umba combines advanced tools and techniques to optimize risk exposures in emerging markets that are currently underserved by traditional banking services.Job Summary:We are seeking a motivated and customer-centric individual to join our team as a Customer Success Associate. The successful candidate will play a vital role in supporting our customers, ensuring...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya.Job Summary IRES is looking for a Sales and Customer Success Executive to work for Apollina Healthcare Resource Group (AHRG). The ideal candidate will be responsible for driving sales growth, establishing strong client...

ABOUT THE COMPANYSidel, one of three industry groups of Tetra Laval, is a leading provider of equipment and services solutions for packaging beverage, food, home and personal care products. Sidel has over 170 years of experience with proven expertise in blowing, filling, labelling, material-handling, end-of-line and line-engineering solutions, including an...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.SummaryThey seek to hire an Operations & Customer Order...

ABOUT THE COMPANYDiageo is a global leader in beverage alcohol with iconic brands in spirits, beer and wine. We provide consumers with choice and quality across categories and price points.In Africa our largest businesses are in Nigeria, where we own 54.3% of a listed company whose principal brands are Guinness, Harp and Malta, and in East Africa, where we...

Diageo is the world's leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry.SummaryThe Africa Customer Manager is responsible for co ordinating all Customer service (OTC) operations across the region, meeting market requirements and ensuring clear standard performance management analytics in...

Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.Principle Accountabilities Safeguard product and customer value, ensuring alignment with the overall business strategy. It involves working closely with cross-functional...

ABOUT THE COMPANYKCB Bank Group is East and Central Africa's oldest and largest commercial banking and has through its history set new records becoming the No.1 Bank in the region.JOB SUMMARYThe PersonFor the above position, the successful applicant should have the following:University Degree in Information Technology, Computer Science, or a related...

Key Responsibilities: Providing the highest level of technical skill and expertise in Cisco PCCE, Dynamics CRM, ZOOM Customer Insights and Windows and Linux Operating systems and related network services protocols such as TCPIP, Telnet and DNS Monitoring and supporting the availability of the customer experience systems including but not limited to Microsoft...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.Key...

M-KOPA's mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR... M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day.About JobIn this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job RefNo:JLIL188Role PurposeThe main purpose...

We believe EVERYONE in the world deserves access to the internet and affordable communications.Mission Statement for the Role:To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels.Overall Responsibility:Receive, document and resolve inbound requests from customers, through all...

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people's lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare - a strategy that aims to fit the right treatment to each patient in the best way possibleThe Opportunity Roche in...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JLIL209Role PurposeThe CRM Expert...

Bolt, previously known as Taxify, is the leading European transportation platform providing ride-hailing and scooter-sharing services. The company's mission is to make urban travel easier, quicker, and more reliable. Customer Support Regional LeadQualificationBA/BSc/HNDWe are looking for a Regional Lead to join our Customer Support Leadership team. This...