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Infrastructure Solution Architect
2 months ago
Key Accountabilities
Architecture design - 65%
- Apply relevant research methodologies, tools, and techniques to gather information effectively and purposefully
- Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
- Deliver IT architecture and Solution analysis services as per agreed performance contract
- Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
- Identify and recommend new innovative ways of achieving quality results
- Optimize the availability of the IT infrastructure to deliver cost effective improvements that deliver tangible benefits to business units and customers
- Provide a range of IT availability reporting to ensure that agreed levels of availability, reliability and maintainability are measured and monitored on an ongoing basis
- Take actions to achieve reductions in frequency and duration of incidents that impact Infrastructure Services availability
- Ensure shortfalls in Infrastructure Services availability are recognized and appropriate corrective actions are identified and progressed
- Create and maintain a forward-looking availability plan aimed at improving the overall availability of IT services and infrastructure components to ensure that existing and future availability requirements can be met
- Organize and maintain a regular availability review process with both key business and IT representatives
- Initiate and coordinate actions required to maintain or improve availability of IT infrastructure.
- Act as a coordination point for changes to availability levels of IT infrastructure when needed.
- Establish measures and reporting that reflect business, user and IT support requirements with regards to IT Infrastructure availability
- Participate in Change Control meetings to assess and authorize changes from an availability perspective
- Assist in SLA negotiation efforts from an availability capability standpoint
- Define the key targets of availability required for the applications and their components that underpin a new or enhanced IT application as the basis for an SLA agreement
- Analyse and review actual availability levels achieved against SLAs and OLAs
- Maintain an awareness of technology advancements and best practices that support application availability
Solution Analysis - 20%
- Translate documented business requirements into functional and non-functional technical requirements for development/implementation.
- Support project management and provide technical oversight on projects to ensure that requirements are in alignment with business strategies and business architecture roadmap/framework
- Translate strategic initiatives into delivery-focused change initiatives, while translating business processes and issues into effective conceptual and logical models.
- Reviewing development to ensure what is delivered is in line with technical requirements and business intent
- Set baseline through introduction of standards and working practices such as coding standards, design principles and tools.
- Experimenting by building prototypes, frameworks and foundations to be consumed by the technical team.
- Propose and keep a repository of solutions and architectural improvements.
- Participating in technology selection and identifying fit for purpose technology solutions.
Business Liaison - 10%
- Identify service needs for the Business Units represented to IT
- Escalate Business unit service issues to the Service Manager
- Communicate service status on service issues to the Business Unit
- Assist in SLA negotiation efforts with Business Units
- Report on quality of services rendered to Business Units
Risk Management - 5%
- Build relationship with country Technology Risk and Compliance team and provide support wherever required.
- Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
- Devise and implement an effective plan to deliver a satisfactory risk and audit profile for Operations & IT and achieve audit and assurance targets.
- Proactively identify solution design & delivery risk & associated mitigating strategies throughout the development / initiative lifecycle
- Apply the organization risk & governance frameworks
- Ensure solution designs align to the organizations regulatory, compliance & governance frameworks
- Proactively involve / engage chapter & guild leads in solution decision making, applying an enterprise-wide lens to product & service development
- Deliver on time & on budget always.
People 10%
- Participate in peer & dev team reviews code, solution, testing etc. and transfer knowledge and capability across delivery teams for improved solutioning & evolving architectural practices
- Work as a high-performance contributor as part of agile delivery teams across the organization & continuously improve skills & knowledge in agile / other practices for successful delivery.
- Build & evolve the architectural capability of Delivery teams across the business through active coaching & information / knowledge sharing
Education And Experience Required
- Undergraduate or higher in Computer Science or any other Technology related field.
- IT infrastructure planning and operations experience
- 7 years minimum IT experience
- Experience in digital financial services from either Telco or Financial Institution companies.
- Experience in solutions development lifecycle management using waterfall, agile & hybrid methodologies.