Executive Housekeeper

4 weeks ago

Nairobi, Nairobi Area, Kenya Nokras Hotel Full time

Hotel Nokras seeks experienced Housekeeping Management professional with 5 years' experience in a 4-star hotel, proficient in hotel software programs, and committed to high-quality standards and customer service. Key qualifications include a degree in hospitality management, Microsoft Office certification, and excellent communication and customer care skills. As part of our team, you will be responsible for managing housekeeping operations, ensuring high-quality standards, and delivering exceptional customer service.

Key Responsibilities:

• Manage housekeeping operations, including staff supervision and inventory control

• Maintain high-quality standards in guest rooms and public areas

• Develop and implement housekeeping policies and procedures

• Collaborate with other departments to ensure seamless guest experience

• Provide excellent customer service and resolve guest complaints


Personal Attributes:

• Excellent communication and interpersonal skills

• Strong leadership and problem-solving skills

• Ability to work under pressure and meet deadlines

• Commitment to delivering exceptional customer service


Benefits:

• Opportunity to work with a reputable hotel brand

• Competitive salary and benefits package

• Professional development and career advancement opportunities

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance

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