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Interior Design Sales Professional

1 week ago

Nairobi, Nairobi Area, Kenya Smart Sales Full time

Company Overview

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Smart Sales is a leading interior decor supplies company based in Nairobi, dedicated to transforming spaces with designs that inspire and elevate hearts and minds. Our mission is to deliver high-quality, beautiful, and affordable products to both corporate and individual clients.

Job Description

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  • Manage the inbound sales pipeline to maximize sales potential.
  • Record all customer inquiries from social media and websites, including WhatsApp, calls, direct messages (DMs), and emails.
  • Identify patterns in inquiries to optimize sales strategies and improve conversion rates.
  • Track and document the level of interest, what clients bought, closed, and missed leads, as well as the reasons for missed opportunities.
  • Calculate and document the conversion rate and sales target achievement daily.
  • Set up meetings with potential clients who are unsure about products to increase conversion rates.
  • Follow up with clients to ensure positive relationships and increase the conversion rate.
  • Develop and manage sales offers in collaboration with the marketing team to clear stocks.

Required Skills and Qualifications

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  • A proactive and positive attitude toward sales and customer interaction.
  • In-depth knowledge of the sales process from inquiry to closing the sale.
  • Comprehensive understanding of all interior design products.
  • Ability to identify and understand ideal clients for interior design products.
  • Ability to understand client needs and provide tailored solutions through interior design products.
  • Strong follow-up skills to maintain contact with potential clients and convert into sales.
  • Proficiency in using social media platforms, website management tools, and communication apps to handle sales inquiries.
  • Background/experience in the interior decor/design industry.

Benefits

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Enjoy a challenging and rewarding career with Smart Sales, where you will have the opportunity to work with a dynamic team and develop your skills in sales and customer interaction.