Regional Director of Operations
1 month ago
As a strategic leader, you will drive growth and operational excellence across the East African region.
Gross Salary: KES. 600,000 - 700,000 per annum
The ideal candidate will have a minimum of 10 years of experience in retail leadership, with a proven track record of building and leading high-performance teams.
Key Responsibilities:
- Lead Customer Experience Excellence: Elevate the customer journey by ensuring our stores meet the highest standards in housekeeping, visual merchandising, and product availability.
- Drive Financial Growth: Set and achieve financial targets across the region while closely managing expenses.
- Develop and Inspire Teams: Build, mentor, and lead high-performance teams that thrive in their roles.
- Ensure Operational Excellence: Be the operational leader across East Africa, traveling frequently to maintain close relationships with store teams and ensure smooth, efficient operations.
To succeed in this role, you should have:
- Experience: Minimum of 10 years in retail leadership, ideally with experience managing multiple locations.
- Business Acumen: Strong financial understanding and the ability to use key metrics to drive business results.
- Leadership Skills: A proven track record of building, leading, and developing successful teams.
- Customer Focus: Passion for delivering exceptional customer experiences through effective team management and operational excellence.
- Results-Oriented Mindset: You should be a proactive, driven leader who thrives on meeting and exceeding goals.
This is an exciting opportunity to play a key role in the future of a growing business. As Regional Director of Operations - East Africa, you'll be positioned for succession to a higher leadership role, with the chance to lead a highly respected retail organization across East Africa.
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