Operations Coordinator Specialist

4 weeks ago


Nairobi, Nairobi Area, Kenya Sagan Full time
Job Title: Operations Coordinator

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions with leading American companies.

Job Overview:

The Operations Coordinator plays a crucial role in optimizing our operational efficiency and supporting various organizational aspects. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks effectively.

Key Responsibilities:
  1. Client Communication: Manage client interactions via email and phone, ensuring prompt responses and professional engagement.
  2. SOP Development: Develop and document Standard Operating Procedures (SOPs) and playbooks for onboarding, CRM management, and customer follow-ups.
  3. Meeting Coordination: Coordinate weekly meetings, ensuring efficient formats and agendas are in place.
  4. Data Management: Gather and analyze Key Performance Indicator (KPI) data and management accounting reports.
  5. Process Optimization: Collaborate with teams to refine sales scripts, pricing strategies, and operational processes.
  6. Technology Utilization: Utilize and potentially train on software tools like HubSpot, Asana, Notion, and others to streamline operations.
Requirements:
  • Experience: Minimum of 2 years in an operations coordination role, preferably with experience in managing and optimizing processes.
  • Organizational Skills: Proven track record in organizing, training, and creating processes, including SOPs and playbooks.
  • CRM and Productivity Tools: Familiarity with CRM systems and tools such as HubSpot, Asana, and Microsoft Office. Experience in setup and implementation is required.
  • Data Management: Experience managing data for KPI dashboards and schedules.
  • Team Management: Experience in managing teams, tracking projects, and ensuring operational efficiency.
  • Problem-Solving: Demonstrated ability to set up processes and solve problems proactively, maintaining smooth operations.
Nice-to-Haves:
  • Social Media Management: Proficiency in editing and creating visual content for platforms like Instagram, Facebook, and LinkedIn.
  • Advanced Data Analysis: Ability to build or gather data for dashboards tracking financial KPIs and schedules using tools like Excel, Google Sheets, or specialized analytics software.
  • SEO and Digital Marketing: Knowledge of SEO principles and experience with tools such as Google Analytics, SEMrush, or Ahrefs.
  • Technical Skills in Automation: Experience with automation tools like Zapier, ChatGPT/AI, or similar platforms to streamline processes.
  • SQL Proficiency: Knowledge or experience with SQL for data manipulation and querying.


  • Nairobi, Nairobi Area, Kenya UNICEF Full time

    Job Description:As a Business Operations Specialist, you will play a key role in ensuring the smooth operation of our company. Your responsibilities will include coordinating administrative tasks, managing schedules, and providing exceptional customer service.Key Responsibilities:Coordinate with cross-functional teams to achieve business objectivesManage and...


  • Nairobi, Nairobi Area, Kenya Sagan Full time

    Job Title: Global Talent CoordinatorCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions with leading American companies.Position...


  • Nairobi, Nairobi Area, Kenya Golden start Full time 18,000 - 25,000 per month

    Job DescriptionWe are seeking a highly organized and customer-focused Hotel Operations Coordinator to join our team at Golden start. In this role, you will be responsible for coordinating daily hotel operations and ensuring that our guests have a comfortable and enjoyable stay.Key ResponsibilitiesAssist with the front desk operation, including check-in and...


  • Nairobi, Nairobi Area, Kenya Trackstar Full time 15,000 - 30,000 per month

    Job Description The Business Operations Coordinator will play a crucial role in maintaining the efficiency of our office operations, including data collection, record-keeping, and correspondence.This position requires strong communication skills, attention to detail, and the ability to work independently with minimal supervision.


  • Nairobi, Nairobi Area, Kenya Trackstar Full time 15,000 - 30,000 per month

    Job Description The Business Operations Coordinator will play a crucial role in maintaining the efficiency of our office operations, including data collection, record-keeping, and correspondence.This position requires strong communication skills, attention to detail, and the ability to work independently with minimal supervision.


  • Nairobi, Nairobi Area, Kenya Nathan HR Human Resources Full time

    Key Responsibilities:As a Sales Coordinator, you will collaborate with the sales team to gather client requirements and assist in preparing proposals, pricing strategies, and Statements of Work (SOW).You will assist in crafting presentations and documentation for prospective clients, ensuring alignment with staffing solutions. Additionally, you will act as a...


  • Nairobi, Nairobi Area, Kenya Aseka Agencies Full time 30,000 - 45,000 per month

    Job Title: Distribution SpecialistWe are expanding our operations in Nairobi as a private international organization. Collaborating with the government, we offer innovative global business solutions. We seek skilled professionals to join our team for this exciting growth journey.About the Role:We aim to establish a dynamic team of logistics coordinators who...


  • Nairobi, Nairobi Area, Kenya Aseka Agencies Full time 30,000 - 45,000 per month

    Job Title: Distribution SpecialistWe are expanding our operations in Nairobi as a private international organization. Collaborating with the government, we offer innovative global business solutions. We seek skilled professionals to join our team for this exciting growth journey.About the Role:We aim to establish a dynamic team of logistics coordinators who...


  • Nairobi, Nairobi Area, Kenya Aseka Agencies Full time 30,000 - 43,000 per month

    Aseka Agencies OverviewWe are a company that values teamwork and customer satisfaction.Our Skilled Distribution Associates play a crucial role in ensuring timely deliveries and maintaining quality standards.They coordinate the movement of products from one location to another.Monitor and control inventory levels to prevent stockouts or overstocking.Key...


  • Nairobi, Nairobi Area, Kenya Mactan Full time

    Job Description for Vehicles Maintenance SpecialistMactan is seeking a skilled Vehicles Maintenance Specialist to join our team in Saudi Arabia. As an Auto Mechanic, you will be responsible for maintaining and repairing vehicles to ensure maximum functionality and reliability.Salary and BenefitsThe estimated salary for this role is $50,000 per year,...


  • Nairobi, Nairobi Area, Kenya Old Mutual Kenya Full time

    Job Title: Insurance SpecialistCompany: Old Mutual KenyaJob Summary: Develop and implement strategies to generate revenue through specialist insurance classes, enhance distribution capacity, and manage a team to ensure business growth and high customer service standards.Job Description:Old Mutual Kenya is a leading provider of long-term savings, asset...


  • Nairobi, Nairobi Area, Kenya Weider LTD Full time 24,000 - 53,000 per month

    Weider LTD is looking for a highly skilled Product Distribution Specialist to join our team.Job Overview:This role involves coordinating the distribution of products from suppliers to customers, ensuring timely delivery and high-quality service. The ideal candidate will have excellent communication skills, a robust organizational approach, and the ability to...

  • Health Specialist

    4 weeks ago


    Nairobi, Nairobi Area, Kenya UNICEF Full time

    Job Title: Health Specialist - Immunization ProgramUNICEF is seeking a highly skilled Health Specialist to join our Immunization Program team. As a key member of our team, you will play a critical role in supporting the national introduction of HPV and other new vaccines.Key Responsibilities:Provide leadership and coordination for the national introduction...


  • Nairobi, Nairobi Area, Kenya Nathan HR Human Resources Full time

    Job Title: Administrative Support SpecialistLocation: Nairobi, KenyaJob Type: Full TimeJob Overview:We are seeking a highly organized and proactive Administrative Support Specialist to provide comprehensive administrative support. The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to handle multiple tasks...


  • Nairobi, Nairobi Area, Kenya Nathan HR Human Resources Full time

    Administrative Support Specialist Job DescriptionLocation: Nairobi, KenyaJob Type: Full TimeJob Overview:We are seeking an organized and proactive Administrative Support Specialist to join our team at Nathan HR Human Resources.Key Responsibilities:Office Management:Manage office supplies inventory and place orders as needed.Ensure the office environment is...


  • Nairobi, Nairobi Area, Kenya Nathan HR Human Resources Full time

    **Job Summary:**At Nathan HR Human Resources, we are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative assistance, supporting data-driven decision-making, and ensuring smooth day-to-day operations within the...


  • Nairobi, Nairobi Area, Kenya World Bank Group Full time

    Job Title: Senior Integrity Risk SpecialistJoin the World Bank Group as a Senior Integrity Risk Specialist and contribute to the prevention and detection of fraud and corruption in our operations.Key Responsibilities:Review project risks based on ongoing or completed investigations, as a follow-up to complaints, or at the request of Task Teams to interpret...


  • Nairobi, Nairobi Area, Kenya Aseka Agencies Full time 30,000 - 45,000 per month

    Distribution SpecialistWe are a private international organization collaborating with the government, currently expanding our operations in Nairobi. Our focus lies in innovative global business solutions. We seek motivated and goal-driven individuals to join our new team as we embark on this exciting growth journey. Key Requirements:Candidates should...


  • Nairobi, Nairobi Area, Kenya Nathan HR Human Resources Full time

    Nathan HR Human Resources is seeking an experienced Administrative Support Specialist to join our team. This role involves providing high-level administrative support, including data analysis, reporting, and workflow optimization.About the RoleThis is a full-time position with an estimated salary of $65,000-$80,000 per year, depending on experience. As an...


  • Nairobi, Nairobi Area, Kenya United Nations Office for Project Services (UNOPS) Full time

    The United Nations Office for Project Services is seeking a Menstrual Hygiene Country Markets Specialist to support the coordination, oversight, and advancement of SHFs MH Markets work in priority countries, including Kenya, Uganda, Nigeria, and potentially India. The role will add technical MH Market expertise, strengthen delivery of activities and...