Sales Operations Coordinator
4 days ago
As a Sales Coordinator, you will collaborate with the sales team to gather client requirements and assist in preparing proposals, pricing strategies, and Statements of Work (SOW).
You will assist in crafting presentations and documentation for prospective clients, ensuring alignment with staffing solutions. Additionally, you will act as a liaison between clients and internal teams to clarify service offerings, client needs, and expectations.
Post-Sales Support:
You will provide ongoing support to ensure that client needs are met after the sale, including contract execution, staff deployment, and issue resolution. You will maintain regular communication with clients to assess satisfaction levels and address any concerns related to service delivery. Furthermore, you will assist in the renewal and upsell process, identifying opportunities to expand services within existing accounts.
Contract Management:
You will administer and maintain client contracts, ensuring all agreements are current and aligned with service requirements. You will manage the renewal process for client contracts and staff deployments, ensuring timely execution and compliance with terms and conditions.
Administrative Duties:
You will coordinate with the onboarding team to ensure a smooth onboarding process for staff selected by the recruitment team. You will prepare and finalize SOWs and contracts for new staff, ensuring accuracy and timely approval by clients.
Internal Collaboration:
You will liaise with the recruitment team to gather necessary details for staff placements and ensure all documentation is complete before deployment. You will collaborate with the finance team to track and assist in the collection of overdue invoices.
Compliance and Documentation:
You will maintain accurate and up-to-date records of client contracts, staff deployments, and contract renewals. You will ensure all contract management activities adhere to company policies, legal requirements, and client-specific guidelines.
Qualifications:
Experience in account management, sales coordination, or contract management, preferably within the staffing or recruitment industry. Strong organizational skills with a keen attention to detail. Proficiency in Microsoft Office Suite, especially Excel, for managing records and generating reports. Excellent communication and coordination skills for effective teamwork.
Personal Attributes:
Highly organized and detail-oriented, with the ability to manage multiple priorities. Strong problem-solving skills and a proactive approach to task management. Professionalism in handling confidential and sensitive information.
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