
Real Estate Operations Director
3 days ago
The Operations Lead – Real Estate Division, will provide strategic leadership and oversight across administrative, financial, and operational functions. This role is responsible for ensuring efficient office operations, robust cash flow management, statutory compliance, and operational support to drive growth in real estate and property services.
Key Responsibilities:
- Administrative Management
- Oversee day-to-day office operations, resource allocation, and staff management.
- Liaise with the General Manager to develop and implement policies, procedures, and systems that enhance operational efficiency and service delivery.
- Maintain and monitor service contracts, leases, and insurance policies for company assets.
- Financial Inflows & Cash Flow Oversight
- Monitor financial inflows and implement effective controls to ensure timely collections and disbursements in the real estate division.
- Coordinate with the finance department to prepare, monitor, and analyze budgets, forecasts, and expenditure trends for the real estate division.
- Lead cash flow planning and liquidity monitoring to ensure financial stability of the real estate division.
- Credit Control & Receivables
- Liaise with the General Manager to establish and manage credit control procedures to minimize credit risk and ensure timely client payments.
- Work closely with the credit control team to track outstanding receivables and implement collection strategies.
- In liaison with the General Manager, analyze client creditworthiness and recommend appropriate credit terms.
- Statutory & Regulatory Compliance
- Ensure compliance with all statutory and regulatory requirements, including KRA returns, business licensing, permits, insurance, and health & safety standards.
- Maintain up-to-date knowledge of changes in regulatory requirements and communicate them to relevant stakeholders.
- Coordinate internal and external audits and ensure implementation of recommendations.
- Operational Strategy & Support
- Support the development and execution of operational strategies that align with the company's EPC and property management objectives.
- Collaborate with cross-functional teams to drive operational excellence.
- Track and report key operational KPIs to the General Manager and senior management and recommend areas for improvement.
- Vendor & Asset Management
- Oversee and manage vendor relationships.
- Maintain inventory records of office equipment, supplies, and company assets.
- Bachelor's Degree in Business Administration, Operations Management, Finance, or a related field.
- Postgraduate diploma or professional certification (CPA, CPS, or equivalent) is an added advantage.
- Minimum of 5 years' experience in a similar role, preferably in the EPC, real estate, or property management industry.
- Strong understanding of administrative systems, credit control, and compliance in the Kenyan business environment.
- Strategic and analytical thinking
- Financial acumen and strong cash flow management
- Excellent leadership, interpersonal, and communication skills
- Strong organizational and time management capabilities
- High level of integrity, confidentiality, and attention to detail
- Familiarity with ERP systems and advanced Excel skills
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