Virtual Assistant for Streaming Platform Evaluation

2 days ago


Nairobi, Nairobi Area, Kenya Global stream Full time
Service Testing Role

We are seeking a reliable Virtual Assistant to join our team as a Service Tester for Global Stream IPTV. As a Service Tester, you will play a crucial role in helping us evaluate our IPTV service accessibility and performance from various regions.

Responsibilities:
• Simulate real-user experiences by accessing our IPTV services and providing detailed reports on service quality, connection stability, loading times, channel accessibility, and overall user satisfaction.
• Identify and report any issues related to buffering, lag, user interface inconsistencies, or access restrictions.
• Collaborate with the support team for troubleshooting, guidance, and task clarification as needed.
• Complete a structured feedback form outlining your testing experience and providing suggestions for improvement.

Requirements:
• Access to a stable internet connection and streaming-compatible device (Smart TV, laptop, smartphone, etc.).
• Ability to follow instructions and complete testing tasks independently.
• Strong attention to detail and commitment to providing honest, constructive feedback.
• Basic tech-savviness or previous experience with streaming platforms is a plus but not mandatory.
• Availability for at least a few hours per week to complete testing and reporting.

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