Business Development Liaison

1 week ago


Tatu City, Kenya beBeeCustomerLiaison Full time
Job Title

As a Customer Liaison Specialist, you will serve as the primary point of contact between clients and our technical team. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Manage customer inquiries and issues through to resolution.
  • Meet with clients regularly to gather feedback on our services.
  • Create, update, and manage client utility accounts, connections, and billing accurately.
  • Keep clients informed about service provision, interruptions, and uptime.
  • Collaborate with the technical team to ensure seamless service delivery.
  • Provide timely and insightful reports, memos, and presentations.
  • Develop and maintain strong relationships with existing and new clients.
Requirements:Skills and Qualifications:
  • Degree in Business Administration, Engineering, Marketing, or relevant field.
  • Proven experience as an Account Manager, Customer Service, Field Service, or equivalent.
  • Proficiency in CRM and billing systems.
  • Flexibility to work non-traditional hours, including nights, weekends, and holidays.


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