
Credit Risk Manager
1 day ago
Credit Controller Role Overview
The Credit Controller is a key member of our team, responsible for developing and implementing credit control policies, procedures, and strategies to minimize credit risk. This role requires strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
Main Responsibilities:
- Develop and implement credit control policies, procedures, and strategies to minimize credit risk.
- Foster effective communication with customers to ensure timely payment.
- Prepare and present detailed reports on credit control performance, including aging reports, cash flow forecasts, and bad debt provisions.
- Build and maintain strong relationships with customers, resolving disputes and queries promptly and professionally.
- Lead the credit department in achieving its objectives by setting departmental and individual goals, developing staff, providing feedback, and appraising performance to maximize departmental performance.
Requirements:
- Bachelor's degree in finance, accounting, business administration, or a related field.
- A minimum of 3 years' experience in collections and credit control roles.
- Strong understanding of credit risk management and debt collection processes.
- Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Strong communication and negotiation skills, with the ability to effectively interact with internal and external stakeholders.
- Proficient in Microsoft Office suite, particularly Excel, and different back-office systems.
- Knowledge of relevant laws, regulations, and industry best practices related to billing, credit control, and collections.
- Proven track record of successfully implementing process improvements and driving positive change.
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