Customer Support Specialist

5 days ago


Nairobi, Nairobi Area, Kenya GROWTHSPERE ORGANIZATION Full time 7,500 - 10,800

About the Role

At GROWTHSPERE ORGANIZATION, we are seeking a skilled Customer Support Specialist to join our team. This individual will be responsible for providing top-notch assistance to our clients via digital platforms.

Key Responsibilities:

  • Engage with clients and understand their needs.
  • Listen attentively to customer concerns.
  • Deliver well-thought-out solutions empathetically and efficiently.

This role is crucial in maintaining customer satisfaction and loyalty, contributing to a positive image of our organization.

Salary

The estimated salary range for this position is $45,000 - $65,000 per annum, depending on experience and qualifications.

Job Description Overview

Online Customer Support entails providing assistance to consumers via digital platforms such as messaging, electronic mail, and social networks. The successful candidate will have excellent communication skills and be able to resolve issues effectively.


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