Customer Service Liaison

5 days ago


Nairobi, Nairobi Area, Kenya Nexa solutions Full time 35,000 - 50,000 per month
Job Description

Nexa Solutions seeks a dedicated Customer Support Specialist to provide exceptional service experience to our clients.

About the Role

In this position, you will be the main liaison for our clients, handling their questions, troubleshooting problems, and guaranteeing a satisfactory service outcome.

  • Main Responsibilities:
  • Provide timely and effective support to customers via phone, email, or chat.
  • Resolving customer complaints and concerns in a professional and courteous manner.
  • Foster strong relationships with customers to enhance their overall satisfaction with our services.


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