Hospitality Marketing Professional

1 week ago

Machakos, Kenya Emerge Egress Consulting Full time
About the Company:

Emerge Egress Consulting is a dynamic HR Management & Training Consulting Firm established in 2017 based in Nairobi. Our firm's primary focus lies in providing top-notch recruitment, business, and marketing strategy solutions, as well as training programs tailored to meet the diverse needs of our clients from various sectors. We strive to form lasting partnerships with our clients by delivering exceptional results and unmatched expertise. At Emerge Egress Consulting, we are dedicated to empowering our clients to achieve their goals through our expert services.

Key Responsibilities:
  • Develop and execute marketing strategies to promote sales and service awareness.
  • Implement social media marketing campaigns on all company digital platforms.
  • Create a robust marketing platform to raise awareness, drive sales, and enhance key performance indicators.
  • Maintain a strong online presence across social media channels including Facebook, Twitter, YouTube, Instagram, LinkedIn, TikTok, and our website.
  • Conduct regular customer visits and provide support.
  • Manage existing accounts, secure orders, and establish new client relationships.
  • Collaborate with the sales, finance, technical, and logistics teams to align sales efforts.
  • Prepare and submit sales activity reports, including daily call reports and service reports.
  • Design and implement sales and marketing strategies.
  • Conduct comprehensive market research, qualify leads, and craft persuasive proposals.
  • Negotiate operating standards with long-term client partners to ensure seamless execution and productivity.
  • Deliver exceptional client service through timely follow-ups and tailored solutions.
  • Monitor clients' changing needs and competitor activity, reporting these developments to sales and marketing management.
  • Regularly visit the field to prospect and generate sales;
  • Develop detailed customer profiles to understand their current and future requirements.
  • Prepare accurate quotations to inform customers of prices, service offerings, and availability in a timely manner, and close sales;
  • Process sales invoices promptly to facilitate a smooth sales process.
  • Track performance and contribute to determining optimum stocking levels.
  • Follow up with credit customers to ensure timely payment for services purchased on credit.
  • Respond to customer complaints promptly to enhance customer satisfaction and retention.

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