Sales Development Expert

2 days ago

Nairobi, Kenya beBeeCustomer Full time
About the Role">

Job Summary

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We are seeking a skilled and results-driven Inside Sales professional to join our team. In this role, you will play a key part in driving revenue growth and delivering exceptional customer service to our reefer segment customers.

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Main Responsibilities

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  • ">
  • Support the Reefer Sales Manager with day-to-day customer-related matters.">
  • Participate in client visitation as required and use other channels to assist the reefer manager in landing/closing new businesses.">
  • Assist in developing new reefer markets within the cluster for both imports and exports.">
  • Assist to onboard new businesses within the cluster.">
  • Understand overall business of the customer to be able to come across other business opportunities to up-sell or cross-sell other CMA CGM Products and grow share of wallet.">
  • Responsible for channelling back to the organization valuable market intelligence information regarding the trade.">
  • Assist to promote and sell non-maritime products (Value Added Services (VAS) , Through Bill of Lading (TBL) and Cross-Sale).">
  • Assist the reefer manager to formulate commercial strategies which will see CMA CGM reefer Market Share grows within the cluster.">
  • Update commercial data and customer feedback in the Customer Relationship MAnagement (CRM) tool. ">
  • Relay pricing requests from customers to Sales Support.">
  • Relay service requests from customers to the Customer Care team.">
  • Participate in market identification and assist the reefer manager to create benchmark and guide DRO and HO in pricing structure.">
  • Assist to organize and attend different fairs and seminars within the cluster to enhance brand visibility for the product and segment.">
  • Monitor and maximize weekly reefer plugs onboard all voyages.">
  • Miscellaneous related duties, tasks and projects as may be assigned.">
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Requirements

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This position requires a strong understanding of sales principles, excellent communication skills, and a high level of self-motivation. The successful candidate will have a proven track record in sales and customer service, with experience working in a fast-paced environment. They will also be proficient in using CRM tools and possess excellent analytical and problem-solving skills.

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What We Offer

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As a valued member of our team, you will enjoy a competitive salary and benefits package, including opportunities for career development and growth. You will work in a dynamic and supportive environment, where your skills and contributions will be recognized and rewarded.

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Location

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The position is based in Nairobi, Kenya.

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