Software Implementation Project Lead

7 days ago


Nairobi, Nairobi Area, Kenya Nathan HR Human Resources Full time

We are seeking a seasoned professional to lead our customer-facing implementation projects and ensure timely software delivery at Nathan HR Human Resources. This experienced Implementation Manager will have 8-10 years of experience in managing complex software implementations, exceptional communication skills, and a proven track record of working closely with customers to achieve project success.

Key Responsibilities:
  • Project Management: Oversee the end-to-end implementation process of software solutions for our clients.
  • Develop and Manage Detailed Project Plans: Create and manage detailed project plans, including timelines, milestones, and deliverables.
  • Monitor Project Progress: Regularly monitor project progress, identify potential risks, and implement mitigation strategies to ensure on-time delivery.
  • CUSTOMER ENGAGEMENT: Serve as the escalation point of contact for customers during the implementation process, establish strong relationships, and ensure their needs and expectations are met.
  • Team Coordination: Collaborate with cross-functional teams, including development, QA, and support, to ensure seamless project execution.
  • Quality Assurance: Ensure that implemented solutions meet the highest quality standards and align with customer requirements.

We offer a competitive salary of $120,000 - $160,000 per year, commensurate with experience, as well as a benefits package including health insurance, retirement savings plan, paid time off, and opportunities for growth and professional development. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, please apply.



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