
System Support Specialist
5 days ago
Company Description
Tezzra Technologies is a leader in digital transformation, delivering customized IT solutions that drive efficiency, enhance security, and unlock growth for businesses. Our expertise spans IT support, cloud solutions, integrations, and AI, ensuring we meet the unique needs of our clients. We are dedicated to providing innovative and reliable solutions in a fast-changing digital world.
Role Description
This is a full-time hybrid role for a System Support Specialist based in Nairobi County, Kenya, with some work-from-home flexibility. The System Support Specialist will be responsible for providing technical support, troubleshooting system issues, performing system administration tasks, and analyzing system performance. Effective communication with team members and clients is essential to ensure prompt resolution of issues and continuous improvement of systems.
Qualifications
- Technical Support and Troubleshooting skills
- System Administration and Analytical Skills
- Excellent Communication skills
- Ability to work independently and in a team
- Experience with cloud solutions and integrations is a plus
- Familiarity with AI and automation technologies is beneficial
- Previous experience with ERP support is added advantage
- Bachelor's degree in Computer Science, Information Technology, or related field
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