IT Support Specialist

6 hours ago

Nairobi, Nairobi Area, Kenya Prime Bank Africa Full time 1,200,000 - 2,400,000 per year

Company Description

Founded in 1992, Prime Bank is one of the leading private banks in Kenya with a network of 21 branches offering flexible, efficient, and personalized financial services. With business interests in other African countries including Malawi, Botswana, Mozambique, Zambia, and Zimbabwe, Prime Bank serves diverse regional needs. Through correspondent relationships with banks globally, we help customers meet their international business obligations.

Role Description

This is a full-time on-site role for an IT Support Specialist, located in Nairobi County, Kenya. The IT Support Specialist will be responsible for providing technical support, troubleshooting, and resolving issues related to desktop computers and other IT systems. The role involves handling help desk support requests, ensuring optimal functioning of IT infrastructure, and maintaining technical documentation.

Qualifications

  • Technical Support, Troubleshooting, and Help Desk Support skills
  • Experience with Desktop Computers
  • Strong foundation in Information Technology
  • Excellent problem-solving and analytical skills
  • Good communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Prior experience in the banking industry is a plus
  • Bachelor's degree in Information Technology, Computer Science, or related field

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