Operations Administrator

2 weeks ago

Nairobi, Nairobi Area, Kenya Execo Full time 40,000 - 80,000 per year
Are you an operations expert who sees the "big picture" in the smallest details? What if your next role wasn't just another job, but a chance to become "bilingual"—fluent in world-class operations and the language of AI? We're looking for a meticulous and driven professional to be the backbone of our global Revenue Operations. This isn't a typical admin role; it's a launchpad to mastering the data, systems, and processes that power a fast-growing, AI-first company.

Summary of Role
As our Operations Administrator based in Kenya, you are the central hub for our global Revenue Operations (RevOps) team. You'll ensure the entire revenue engine—from marketing to sales to customer success—runs with precision and efficiency. You're not just managing tasks; you're safeguarding the data integrity (especially in HubSpot) that fuels our business strategy and AI initiatives. You'll collaborate across continents to support strategic projects, streamline processes, and enable our teams to move faster and smarter.

Your Impact & What You'll Do
  • Be the Engine of Efficiency: You are the central force ensuring our global RevOps team runs smoothly. You'll manage critical administrative tasks, handle key communications, and act as the primary support partner for RevOps leadership.

  • Master our Data Universe: You'll own the integrity of our most critical asset: our data. This means meticulously managing and updating our CRM (HubSpot), ensuring every client record and data point is 100% accurate. You understand that clean data is the foundation of our AI strategy.

  • Champion the Operational Playbook: You won't just follow processes; you'll help enforce and improve them. You'll support team onboarding, ensure policy adherence, and help the entire RevOps team stay aligned and efficient.

  • Accelerate Strategic Projects: You'll be a key player in high-impact projects, tracking progress, monitoring operational metrics, and escalating roadblocks so the team can deliver results faster.


Why You'll Thrive at Execo
  • You're an Operations Pro: You have 2-3+ years of experience in Sales Operations, Revenue Operations, or a similar high-speed Business Operations role. You know what "good" looks like and are eager to build "great."

  • You Sweat the Small Stuff: You have an obsessive attention to detail and take immense pride in quality, accurate work. You understand that executing routine tasks with diligence is the bedrock of operational excellence.

  • You're a Systems Thinker: You're fluent in modern tech stacks, especially CRMs. HubSpot experience is a major plus, but a deep understanding of database management is key.

  • You're a Clear Communicator: You can articulate complex issues simply and professionally, whether in writing or on a call with a global teammate.

  • You're Calm Under Pressure: You are a natural problem-solver who can gracefully juggle multiple priorities and deadlines without breaking a sweat.

  • You're a "We" Person: You're a flexible, team-oriented collaborator with a customer-service mindset. Your focus is on enabling the success of the entire team.

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