Country Human Resources Manager

1 week ago

Nairobi, Nairobi Area, Kenya Peergrowth Full time $70,000 - $120,000 per year

Role Purpose

  • Own the end-to-end people agenda as a generalist HR leader with a strong focus on Talent
  • Acquisition to support rapid growth. Build and lead a compliant, safe, engaged, and high-performance
  • organization, partnering closely with business leaders and the global HR team.

Key Responsibilities

  • Lead full-cycle hiring for corporate, operations, technical, and field roles; build scalable recruiting processes and talent pipelines.
  • Drive workforce planning, headcount budgeting, and ramp-up plans aligned to business growth.
  • Serve as primary liaison with unions/worker representatives; lead negotiations, collective bargaining inputs, and grievance management.
  • Ensure compliance with Ugandan labor laws, statutory filings, permits/visas, contractor governance, and audits.
  • Partner with HSE leads to embed a safety-first culture across all sites and functions.
  • Lead organizational design, role clarity, spans & layers, and change management for scale-up initiatives.
  • Run performance cycles, calibration, and development planning; institute succession planning and talent reviews for critical roles.
  • Build a learning roadmap for managers, technicians, and rider-facing teams; launch compliance academies.
  • Own HRIS data integrity, payroll inputs/controls, and SLA-based HR services; provide dashboards on key HR metrics.

Qualifications & Experience

  • 10 to 15 years progressive HR experience with at least 5 years in a country-level or multi-site leadership role.
  • Strong generalist background with depth in high-volume recruitment for operations/technical/front-line roles.
  • Hands-on experience with unions/industrial relations, collective bargaining support, and complex ER case management.
  • Solid exposure to HSE integration, statutory compliance, and audits.
  • Strong command of Ugandan labor law; prior work across East/West Africa a plus.
  • Competent with HRIS/ATS and analytics (Power BI/advanced Excel); data-driven decision-maker.
  • Degree in HR/IR/Business; CIPD/SHRM or equivalent certification preferred.

Success Metrics (KPIs)

  • Hiring: time-to-fill & cost-per-hire within targets; 90-day quality-of-hire; offer-to-join ratio.
  • ER/IR: reduction in grievances/escalations; constructive union engagement; zero non-compliance findings.
  • HSE: LTIFR/TRIFR improvement; corrective actions closed on time; training completion rates.
  • Talent: succession coverage for critical roles; internal fill rate; engagement score uplift.
  • Operations: payroll accuracy & on-time; HR service SLAs; policy adoption and audit pass rates.

What We Offer

  • Opportunity to shape the people strategy of Africa's foremost e-mobility scale-up with significant societal impact.
  • High autonomy, direct impact with Global HR Head and Country Head, and cross-functional collaboration.
  • A mission-driven, fast-paced environment with growth and learning opportunities.

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