Brand Store Manager

1 week ago

Nairobi, Nairobi Area, Kenya HRBS Global Full time

Job Target

Oversee all sales and marketing activities within the showroom to achieve sales goals and ensure growth and profitability consistent with the company's business plan.

Years of Experience Required:

More than 5 years working experience or above

Qualification:

  1. More than 3 years of cross-cultural management experience, more than 2 years of building materials, especially ceramic tile or sanitary ware sales management experience, directly manage a team of more than 10 people

  2. Understand the entire process of store retail, master marketing theory, be familiar with various marketing means and methods, and effectively track and improve store sales

  3. More than 5 years of store sales and management experience, with cross-departmental communication and cooperation experience

  4. Experience in retail promotion and in-store brand promotion, and independently operated a showroom with monthly sales of more than 100,000 US dollars

  5. Strong stress resistance, strong sense of achievement, strong affinity, strong information summary analysis and coordination ability

Responsibilities:

1.
Sales & Marketing Management:

Oversee all sales and marketing activities in the showroom.

Execute marketing campaigns within approved budgets to maintain market leadership and drive steady growth.

Develop and implement product promotion strategies and event plans.

2. Operations & Administration:

Maintain daily, weekly, and monthly reporting and planning systems.

Ensure payment processes comply with company policies, prioritizing staff and customer safety.

Supervise the proper functioning of IT systems and other critical showroom equipment.

3. Inventory Management:

Monitor inventory movements (inbound/outbound, transfers, sales) to minimize stock shortages.

Coordinate with suppliers and procurement teams to ensure timely replenishment.

Ensure accurate labeling (product name, code, price) and organized display of samples.

4. Customer Service & Satisfaction:

Guide sales and customer service teams to enhance performance and customer experience.

Maintain and regularly update customer databases, including visitor records.

Handle wholesale and project orders, coordinating delivery logistics.

5. Showroom Presentation:

Optimize product displays, layout, and customer flow to boost sales, aesthetics, and shopping experience.

Ensure the showroom remains clean and visually appealing.

6. Team Management:

Train staff to improve sales techniques, customer service, and inventory management skills.

Monitor employee performance and enforce operational standards.

7. Cost & Profitability Control:

Oversee operating costs and expenditures to ensure profitability.

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