Operations Manager

1 day ago

Nairobi, Nairobi Area, Kenya Smart People Africa ltd Full time $104,000 - $130,878 per year

Our partner, Grey Apple is looking to hire an Operations Manager. Their core mandate is on delivering exceptional event experiences through professional event management, tent and furniture hire, audiovisual & lighting solutions, delegate registration, conference management, exhibition setups, and brand activations and are looking to recruit a competent and experience Operations Manager to join our leadership team.

Key Responsibilities

Event Planning & Execution
·

  • Manage the full cycle of event operations from planning to post-event evaluation.
  • Ensure seamless coordination of logistics including transport, equipment setup, venue preparation, and vendor management.

Staff Supervision & Management

  • Lead, supervise, and motivate on-site staff to ensure efficient delivery of event services.
  • Provide clear direction and ensure team adherence to operational standards.

Client Management

  • Act as the primary point of contact for clients during event execution.
  • Ensure client requirements are met and expectations exceeded, maintaining strong client relationships.

Operational Excellence

  • Develop and enforce setup standards, health & safety compliance, and operational guidelines.
  • Monitor event delivery to guarantee quality control and consistency.

Cost & Resource Management

  • Suggest and implement cost-cutting measures to optimize efficiency.
  • Monitor budgets and expenditures, ensuring profitability without compromising quality.

Continuous Improvement

  • Prepare detailed operational reports for management.
  • Propose innovative solutions and strategies for operational improvement

Qualifications:

  • Bachelor's degree or diploma in Operations Management, Business Management, Event Management, or related field.
  • Minimum of 8 years' proven experience in operations within the events industry.
  • Demonstrated ability to manage large-scale events and complex logistics.
  • Strong leadership skills with experience in supervising diverse teams.
  • Excellent client-facing and communication skills.
  • Knowledge of budgeting, cost management, and operational efficiency strategies.
  • Ability to thrive under pressure and
    willingness to work long, irregular hours, including evenings and weekends.
  • High integrity, accountability, and a proven track record of performance.

If you're passionate about delivering world-class event experiences and meet the above qualifications, we'd love to hear from you

Send your CV & cover letter to

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