Sales Administrator
1 week ago
Location: Westlands, Nairobi
Work Schedule: Monday to Friday from 4:00 pm to 1:00 am or 5pm to 2 am
Position Summary
The Sales Coordinator is an entry level position. This role provides the necessary administrative support to the field sales team and becomes the point of reference on all administrative matters.Attention to detail is absolutely required. The goal is to facilitate the team's sales activities to maximize their performance and minimize their administrative burden as to allow them to focus on their core responsibilities
Essential Duties and Responsibilities
• Assist Sales Leader in training new Business Consultant on sales process and systems necessary to complete process
• Accurately audit sales documentation, communicate to sales team member of its completeness and submit it to the correct department
• Process all cases/tickets/orders with accuracy and timeliness and inform Business Consultant of unforeseen delays or problems from other departments on their request for proposal
• Ensure adherence to guidelines, processes and policies
• Monitor the team's progress, identify shortcomings and propose improvements to Sales Leader
• Assure necessary promotional or marketing material are available
• Other ad hoc projects and tasks as assigned
o Salesforce Account Maintenance: Account Owner Requests, Account Splits
Knowledge, Skills, and Abilities
• Well-organized and responsible with an aptitude in problem-solving
• Excellent computer skills, especially the Microsoft Office Suite & Adobe Editor
• SharePoint (or similar)
• DocuSign (or similar)
• CRM systems, ClientSpace and Salesforce experience is a plus
• Time Management skills is a must
• Excellent communication skills
• A team player with high level of dedication
Required Education & Experience
Any administrative work experience
Undergraduate degree in business administration or relevant field is also considered
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