Financial Institutions Solution Sales Specialist

2 days ago


Nairobi, Nairobi Area, Kenya Citi Full time 1,200,000 - 3,600,000 per year

The Financial Institutions Solution Sales Specialist, is responsible for the structuring of Treasury & Trade Solutions (TTS) solutions across Commercial Banks and Central Banks for select portfolio of clients in Sub-Saharan Africa.

Business Objectives:

  • To meet the primary business and revenue growth goal across the portfolio of clients
  • Business Development and Wallet share growth in the FI segment across Commercial banks and Central Banks for TTS solutions

Core Responsibilities:

  • Build the strategy for the FI business - across identification and growth of new business segments, new clients and new flows with a core focus on digitization and market share growth
  • Establish, nurture and lead relationships with senior client buying centers for all key clients typically at the level of EDs/GMs and CXO's.
  • Be recognized as a thought leader in the industry and work with customers to provide an enabling solution, 1st to market in an evolving business environment.
  • To penetrate deeper and grow market share across Commercial Banks and Central Banks to further consolidate our position as a top correspondent through implementation of various strategies including "Bank for Banks" to help our bank clients compete with growing fintechs in the cross-border payments space.
  • Build productive working relationships with partner groups across regional/global sales teams, product, operations & technology, legal, compliance, coverage and market teams. Be involved in cross-functional workgroups to ideate and implement actions that improve customer experience with Citi TTS

The complexity of the FI segment stems from:

  • Impact of regulatory guidelines and restrictions
  • Credit linkages
  • Reciprocity orientation
  • Incumbent should possess specialized product knowledge of TTS products, keen understanding of the FI segment and the ability to build senior relationships. In addition, the incumbent has to:
  • Work with coverage teams, regional and global FI teams, product teams regional bank partners amongst others
  • Ability to deal with uncertainty and change due to internal requirements and regulations change and adapt strategy
  • Evolving buying centers- like Chief Digital officer and teams and stay on top of changing key decision maker networks across client segments
  • Achieving an aggressive revenue growth number in a highly competitive market by selling a diverse portfolio of 10+ products/sub-products
  • Maintaining customer relationships across diverse functions like Accounts, Treasury, Marketing, Purchase, IT etc. to ensure appropriate coverage across buying centers

Financial/ Budgetary:

  • Delivering revenue growth goals across select client portfolio Sub-Saharan Africa, with a specific focus on Commercial banks and Central Banks
  • Handling a 40+ client base with another a few prospects

Key Deliverables:

  • Manage customer expectation with the existing resource base. To ensure customer confidence despite instances of non or error-prone delivery due to resource capacity constraints both in terms of people as well as system.
  • Increasing customer volumes/revenues in a competitive and dynamic environment
  • Knowledge depth within the cash and trade organization, for value-adding beyond one's normal scope of activities on an ongoing basis.
  • Promote team involvement in Process and Change Management within the myriad of existing regulatory constraints.

Qualifications

  • Bachelor Degree or Masters (preferred)
  • Possess specialized product knowledge in Cash and Trade across FI segment
  • Prior work experience in financial services experience in the areas described above
  • Relevant experience in the field of transaction banking or relationship management in cash and trade
  • Ability to quickly understand cash and trade product propositions, business drivers, policies, customer needs and market and competition
  • Managing effectively, the success transfers from TTS regional and global cash and trade sales teams

Job Family Group:
Institutional Sales


Job Family:
Solution Sales


Time Type:
Full time


Most Relevant Skills
Please see the requirements listed above.


Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.


Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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