Operations Assistant

Job Summary
We are seeking a highly organized and proactive professional to support the Chief Financial Officer (CFO) Kenya and the Cluster CFO Africa. This role combines operational process management with executive support responsibilities, ensuring the smooth functioning of Cluster CFO Africa operations. The role provides analytical, reporting, and administrative support to enable efficient decision-making and effective stakeholder engagement.

Strategy

• Deliver comprehensive administrative support to the CFO Kenya and Cluster CFO Africa.
• Maintain Management Information Systems (MIS) data, dashboards, and scorecards to facilitate achievement of business objectives.
• Support operational performance tracking to drive business effectiveness across the Cluster CFO Africa remit

Business

• Maintain clear and effective communication with internal and external stakeholders, providing necessary guidance, consultation, and execution support.
• Coordinate engagements, including meetings, offsite workshops, and trainings, ensuring seamless operational delivery.
• Support people initiatives and assist with human resources processes and documentation

Processes

• Manage diaries and schedules for CFO Kenya and Cluster CFO Africa, organizing meetings, calls, and key stakeholder interactions.
• Maintain up-to-date contact databases and communicate important events to relevant stakeholders.
• Oversee procurement processes, vendor payments, travel arrangements, office stationery, and on-boarding for new team members.
• Ensure compliance with Health and Safety requirements, including fire warden responsibilities.

Performance Management

• Prepare, collate, and present management reports, dashboards, and scorecards on a weekly, monthly, and ad hoc basis.
• Analyze key performance indicators (KPI), financial statements, and operational data to identify areas for process improvement.
• Provide recommendations to enhance MIS efficiency and reporting consistency

People & Talent

• Plan and collaborate with stakeholders to meet deliverables and deadlines.
• Build strong relationships across Country Finance and GCFO Operations teams to enhance collaboration and teamwork

Risk Management

• Report operational risk issues, exceptions, and non-compliance to CFO Kenya and Cluster CFO Africa.
• Identify and communicate gaps in internal controls and assist in mitigation measures.

Regulatory & Business Conduct

• Demonstrate exemplary conduct in line with the Bank's Values and Code of Conduct.
• Ensure compliance with laws, regulations, and Group standards while supporting the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

Key stakeholders
Internal

• CFO Kenya and Cluster CFO Africa
• CFOs
• Financial Controllers

External

• Vendors

Skills And Experience

• Strong communication, presentation, and stakeholder management skills.
• Analytical skills with the ability to interpret financial statements, business performance metrics, and statistical data.
• Experience in risk management and process improvement.
• Proficiency in Microsoft Office Suite and other analytical tools.
• Strong organizational and managerial capabilities.

Qualifications

• Bachelor's Degree in Business or related field.
• Certified Public Accountant (CPA) qualification preferred.
• Proficiency in English.

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.