Business Development Officer

5 days ago

Nairobi, Nairobi Area, Kenya Sheer Logic Full time $60,000 - $80,000 per year
Responsibilities
  • Identify new business opportunities – including new markets, growth areas, trends, customers, products and services through market surveys, internet searches, activation of networks and referrals;
  • Map trendsetter ideas by researching industry and related events, publications and announcements;
  • Understand the target markets e.g. industry, company, project, company contacts and which market strategies can be used to attract clients;
  • Screen potential business deals by analyzing market strategies, deal requirements, potential and financials; evaluating options; resolving internal priorities; and making recommendations;
  • Have an in-depth knowledge of business services/products and value proposition and communicate new service/product to prospective clients;
  • Plan sales campaigns and create a sales pipeline;
  • Proactively respond to RFP's, tenders, and develop sales in new sales territories;
  • Develop quotes and proposals for potential clients;
  • Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations;
  • Foster, develop and maintain relationships with existing clients and business partners identifying opportunities for growth or increasing client base;
  • Undertake customer service initiatives, build superior customer experience and brand loyalty, a good track record and a great reputation for the company;
  • Analyze customer base and current sales strategies and identify opportunities to increase efficiency and profitability;
  • Attend exhibitions, trade fairs and position the business brand;
  • Brainstorm, discuss promotional strategy and activities with the business development team;
  • Manage records of sales, revenue and other important data;
  • Train business development team members and arrange in liaison with HR external training where appropriate;
  • Write necessary reports and provide management with feedback.
Requirements
  • Bachelor's Degree in Business Development/Sales and Marketing or a relevant business course;
  • Minimum of Five (5) years' relevant experience gained from a reputable organization with at least three (3) years in a contact centre environment;
  • Demonstrable business analysis experience;
  • Background in banking or insurance is highly desired;
  • Able to manage, guide and lead subordinates to ensure appropriate processes are being used;
  • Strong commitment to the principles underpinning good governance and sound financial management.
Method of Application

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