Accounts Receivable Lead

About PGLS
PGLS is a leading provider of Translation, Interpretation, and Language Training solutions in over 200 languages and regional varieties. Headquartered in the Washington D.C. area with team members spanning five continents, PGLS is a minority-owned company that provides unique, innovative and scalable solutions that advance the global missions of its partners.

Position Summary
The Accounts Receivable Lead will be responsible for managing the account receivable function, ensuring timely and accurate processing of invoices and payments, and supporting the financial health of the company. You will need to maintain spreadsheets and databases of valuable information. You will be supervising all routine activities like maintaining the general ledger and processing invoices on time. You will collaborate with our internal teams, assist in process improvements, and contribute to the overall success of PGLS. This position will be working closely with the Nairobi and US teams, and will be reporting to accounting leadership at corporate headquarters in Arlington, VA.

Job Responsibilities
Responsibilities include but are not limited to the following:

• Maintain accuracy in all financial reporting procedures
• Ensure the accounts receivable and the company's financial obligations are met efficiently
• Train, mentor and supervise Accounts Receivable Team Members
• Oversee the accounts receivable process, including the creation and distribution of customer invoices and ensure accurate and timely billing.
• Handle incoming customer payments, post payments accurately in the accounting system and reconcile discrepancies.
• Monitor overdue accounts, contact customers for outstanding payments, and maintain communication to resolve outstanding issues.
• Assess customer creditworthiness and establish credit limits, while continuously evaluating and updating credit terms.
• Regularly reconcile accounts to ensure accuracy and resolve discrepancies.
• Prepare and maintain accounts receivable reports, aging analyses, and financial data for management and reporting purposes.
• Identify opportunities for process improvements, automation, and efficiency in the accounts receivable function.
• Provide exceptional customer service to internal and external stakeholders by addressing inquiries, resolving issues, and maintaining positive relationships.
• Maintains and updates customer files, including name or address changes, mergers, or mailing attentions
• Reviews files to identify delinquent accounts; drafts correspondence for past-due accounts and collections, and contacts delinquent account holders to request payment
• Work closely with the accounting team, sales, and other departments to ensure a seamless workflow and accurate financial reporting.
• Ensure compliance with company policies and relevant accounting

standards.

• Compile data and schedules required for reviews, audits and tax filings
• Provide support on ad-hoc projects and reporting requests
• Other related duties as assigned

Qualifications

• Bachelor's degree in accounting, Finance, or a related field.
• 5+ years of experience in accounts receivable or related financial roles.
• Strong knowledge of accounting principles and accounts receivable processes.
• General Ledger accounting and sub ledgers reconciliation experience
• Ability to learn and operate multiple systems as needed and work in a team environment
• Possess the organizational, verbal, written and interpersonal skills necessary to interact effectively with all levels of personnel.
• Excellent managerial and leadership skills
• Proficiency in accounting software and Microsoft Excel.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and in a team.
• Prior experience in credit management and collections is a plus.
• Must have substantial ERP AR system experience, Microsoft Business Central expense is preferred
• Knowledge of GAAP and financial regulations.
• Ability to adapt to a changing work environment and be open to process improvements.
• Customer-oriented mindset with a focus on maintaining positive relationships
• Ability to work effectively as part of a distributed team

Benefits
PGLS has a wide variety of benefits, including health, pension, and a flexible work schedule.

*Location*
Onsite in Nairobi