CFS Business Development Manager – Nairobi

4 days ago

Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time 900,000 - 1,200,000 per year
CFS Business Development Manager – Nairobi

Location: Nairobi

Role Purpose
The purpose of the role is to lead and manage sales team, develop and generate new sales leads, rive client retention to secure business using all the available tools and resources exceeding the redefined targets set y Management.

Your Tasks and Responsibilities;

• Identifies business opportunities by identifying prospects and evaluating their position in he industry; researching and analyzing sales options.

• Sells products by establishing contact and developing relationships with prospects; recommending solutions.

• Follow up on all requests/quotes issued to new/potential clients to ensure business is secured.

• Attain the communicated monthly sales turnover.

• Ensure 0% unresolved client queries.

• Actively make client visits and follow up to ensure client satisfaction and secure business.

• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

• Identifies product improvements or new products by remaining current on industry trend, market activities, and competitors.

• Prepares reports by collecting, analyzing, and summarizing information and timely
submission of the reports as per set timelines.

• Maintains quality service by establishing and enforcing organization standards.

• Maintains professional and technical knowledge by attending educational workshops;
establishing personal networks and benchmarking state-of-the-art practices.

• Contributes to team effort by accomplishing related results as needed.

Requirements Requirements:

• Diploma or Degree in Business Administration, Sales & Marketing, or a related field.

• At least 5 years of proven experience in sales or business development, preferably in CFS Industry.

• Demonstrated experience in managing and leading a sales team to achieve set revenue and growth targets.

• Strong understanding of market research, sales forecasting, and business development strategies.

• Excellent negotiation, presentation, and interpersonal skills with the ability to build and maintain client relationships.

• Proven ability to develop sales plans, set targets, and monitor performance against objectives.

• Experience in client retention and account management with a strong focus on customer satisfaction.

• Strong analytical and problem-solving skills with the ability to identify and capitalize on new business opportunities.

• Proficiency in CRM systems and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Ability to work under pressure, meet deadlines, and deliver measurable results.

• Strong communication and report writing skills.

• We warmly encourage applications from candidates of Indian, Chinese, and Somali backgrounds.

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