Telesales Team Lead

4 days ago

Nairobi, Nairobi Area, Kenya East African Data Handlers Full time 1,200,000 - 3,600,000 per year

Company Description

East African Data Handlers is the leading data recovery service provider in Africa, catering to corporate, government, and individual clients. The company offers award-winning data recovery services, as well as backup and storage solutions, digital forensics, IT security, and penetration testing. For more information, please visit or contact us at

Role Description

This is an on-site contract role for a Telesales Team Lead based in Nairobi County, Kenya. The Telesales Team Lead will be responsible for overseeing the telesales team, ensuring excellent customer service, managing sales targets, and implementing effective sales strategies. Day-to-day tasks will include coaching team members, monitoring performance, and developing customer engagement initiatives.

Qualifications

  • Team Management and Team Leadership skills
  • Strong Communication and Customer Service skills
  • Experience in Telesales
  • Excellent organizational and multitasking abilities
  • Ability to motivate and inspire team members
  • Bachelor's degree in Business Administration, Marketing, or related field
  • Experience in the technology or data recovery industry is a plus

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