Secured Sales Team Leader- Nairobi

3 days ago

Nairobi, Nairobi Area, Kenya Fin Full time $70,000 - $120,000 per year

Job Description- Secured Sales Team Leader
Department: Sales

Reports to: Branch Manager

Employment Type: Full-Time

Job Summary
The Secured Sales Team Leader is responsible for recruiting, supervising and motivating a team of sales agents to meet and exceed customer acquisition and loan disbursement targets.

The role involves driving sales strategies, managing field activities, monitoring performance, and ensuring that high-quality leads convert into active borrowers.

The ideal candidate must have strong leadership, sales expertise, and a deep understanding of the company's loan products.

Key Responsibilities:

  • Recruit, lead, mentor, and manage a team of sales agents to achieve individual and team targets
  • Develop and implement sales plans to drive uptake of secured loan products
  • Monitor team performance through daily check-ins, sales reports, and KPIs
  • Conduct field visits to support the sales team and ensure high-quality client engagement
  • Ensure the team adheres to compliance standards, including KYC, data privacy, and loan qualification criteria
  • Support onboarding and training of new sales team members
  • Analyse sales data and provide feedback for continuous improvement
  • Resolve client and team issues quickly and professionally
  • Report regularly to senior management on progress, challenges, and new opportunities

Qualifications & Experience

  • Bachelor's degree/Diploma in Marketing, Business, Finance, or a related field
  • 2–4 years sales experience in financial services or microfinance
  • At least 1 year of team leadership or supervisory experience

Skills & Competencies:

  • Strong leadership and team-building skills
  • Excellent communication, negotiation, and interpersonal skills
  • Target-driven with a passion for sales and customer satisfaction
  • Ability to train, motivate, and monitor a performance-based team

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