Shop Manager

1 week ago

Nairobi, Nairobi Area, Kenya TOWN TEAM Full time $70,000 - $120,000 per year

Company Description

Town Team has been redefining men's fashion since 1998 with a bold passion for creativity and self-expression. We inspire the modern man to explore beyond the ordinary and express his unique style. Our evolving collections for men and kids offer contemporary trends that push fashion boundaries. Committed to staying ahead of the curve, we strive to inspire individuality and curiosity.

Role Description

This is a full-time, on-site role located in Nairobi County, Kenya. The Shop Manager will be responsible for overseeing daily store operations, managing staff, ensuring exceptional customer service, and maintaining store standards. Other duties include monitoring inventory, driving sales performance, executing marketing strategies, and resolving customer queries and complaints promptly.

Qualifications

  • Store Management and Operations Management skills
  • Strong Customer Service and Customer Experience abilities
  • Excellent Communication skills
  • Ability to lead and motivate a team effectively
  • Flexibility and multitasking capabilities
  • Previous experience in retail is beneficial
  • Bachelor's degree in Business, Management, or related field is preferred

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