Team Specialist

5 days ago

Nairobi, Nairobi Area, Kenya SkyForgeer Full time 900,000 - 1,200,000 per year

Role Description

This is a full-time on-site role for a Team Specialist based in Nairobi County, Kenya. The Team Specialist will be responsible for overseeing day-to-day team operations, providing exceptional customer service, and leading training initiatives. Additionally, the role involves analyzing performance data, supporting team members through effective communication, and facilitating team leadership to drive overall success and client satisfaction.

Qualifications

  • Analytical Skills: Strong analytical skills for data-driven decision-making and performance analysis
  • Communication and Customer Service: Excellent communication and customer service skills for client interactions and satisfaction
  • Team Leadership and Training: Proven experience in team leadership and conducting training sessions for team development
  • Ability to work on-site in Nairobi County, Kenya
  • Bachelor's degree in Business, Management, or related field
  • Experience in the digital business services industry is a plus

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