Head of Support Somalia

All NRC employees are expected to work in accordance with the organisation's core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

Generic responsibilities:

1. Line management for support managers such as Finance, HR & Admin and Logistics (incl. ICT)

2. Member of the Country Management Group (CMG)

3. Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements

4. Facilitate the support function`s strategic input to the development of the Country Strategy and Plan of Action 

5. Provide input on operational support in proposal development, and to coordinate and align operational support with programme plans

6. Responsible for ensuring quality and timely support to project implementation.

7. Facilitate the Master Support Budget, country level budgets and BPO development, including assess and monitor costs and resource allocation needs

8. Responsible for the strategic development of country structures, technical systems, human resource capacity and allocation

9. Responsible for development of new country specific technical SOPs, guidelines and tools

10. Responsible for organisational learning related to programme support

11. Responsible for technical capacity building of support staff 

Specific responsibilities:

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly. The line manager drafts the specific responsibilities and sends them to his/her line manager for approval. 

• Ensure support team competency (skills and knowledge) in the implementation of cash-based interventions and market based programmes during emergency, recovery and protracted contexts.

• Provide an enabling environment for the implementation of cash-based interventions, including multi-purpose cash assistance, emergency cash responses.

• Develop and implement a cost-efficiency strategy by identifying and analysing opportunities for optimisation across both countries; present actionable proposals to the CMGs for approval; and ensure systematic follow-through on agreed measures to achieve measurable reductions in operational costs and improved resource utilisation.

What you will bring

• Minimum 4 years' experience from a senior management position in a humanitarian/ recovery context
• Experience from working in complex and volatile contexts
• Allocation of resources and costs expertise
• Documented results related to the position's responsibilities
• Knowledge of market analysis and cash-based interventions 
• Knowledge about own leadership skills/profile 
• Fluency in English, both written and verbal 

• Duty station: Either Mogadishu or Nairobi (based on the nationality of the candidate)

• Salary/benefits: grade 11 on NRC's national salary scale. 

• Duration of Contract: National staff, fixed term contract

• Travel: 60% in Mogadishu, 40% in Nairobi

• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.

• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

• Internal candidates only: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.

• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.

• Submit your application and CV in English, taking care to attach your latest CV.

• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.

• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.

• This position is open to candidates who have the legal right to work in either Somalia or Kenya. Please note that we are unable to provide work permits or visa sponsorships for this position.

• NRC current national staff shall be assessed before assessing externals and former staff. 

• If you have any questions about this role, please email ESA Recruitment  the job title as the subject line.

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with over 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the sectors of shelter, education, protection, emergency response, food security, information, counselling, and legal assistance (ICLA), and water, sanitation, and hygiene (WASH). 

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• Do demanding and professional work, often in challenging contexts.

• Join a work culture that empowers every employee to share ideas and take responsibility.

• Be part of a welcoming and supportive community committed to human dignity.

Learn more about NRC