Business Development Manager

ABOUT ZAMARA

The Zamara Group is a diversified financial services business specialising in pensions, medical services, insurance and actuarial solutions. Headquartered in Nairobi, Kenya, the Group has a presence in eight countries and a Pan-African ambition. Zamara has a rich heritage in Kenya spanning over 30 years. 

Since its inception, the firm has significantly grown in terms of size, client base and range of services. The Group has been at the forefront of industry, influencing the way it works and at the cutting edge of innovation.

Zamara's higher purpose is to create a financially secure and prosperous society. The Zamara culture is based on the values of Simplicity, Empathy and Trust.

ABOUT THE ROLE 

Achieving Zamara's ambitious strategic priorities will be complex and challenging.  Its continued success will be dependent on building and retaining a world-class team.

The BD Manager will be responsible for driving sales performance, growth, and productivity of a team of Financial Advisors (FAs) across investments, pensions, and insurance solutions. The role ensures advisors perform to the highest standards of professionalism, compliance, and client-centricity, while achieving revenue and business targets.

In more detail, the areas of responsibility include:

Sales Leadership & Performance Management

• Lead, coach, and motivate a team of Financial Advisors to achieve individual and team sales targets.
• Develop performance plans and KPIs aligned to business goals.
• Conduct regular performance reviews, field coaching sessions, and sales strategy meetings.
• Monitor pipeline, conversion ratios, and activity levels to ensure consistent growth.
  

Business Development & Market Expansion

• Drive acquisition of new clients across investments, pensions, and insurance.
• Identify and pursue new market segments, distribution channels, and partnerships.
• Support advisors in structuring client solutions that meet financial needs.
• Lead sales activations, marketing initiatives, and relationship-building activities.

Advisor Recruitment, Training & Development

• Recruit high-quality Financial Advisors, ensuring cultural and performance fit.
• Facilitate onboarding, product training, and continuous development of the team.
• Build advisor capability in prospecting, sales presentations, client engagement, and closing techniques.

Compliance & Front Office Operational Excellence

• Ensure adherence to applicable regulatory requirements (IRA, RBA, CMA) and internal policies.
• Maintain high standards of ethical selling and documentation quality.
• Ensure timely submission of applications, reports, and client follow-ups.
• Implement controls to minimize lapses, claw backs, and compliance breaches.

Client Relationship & Service Oversight

• Guide advisors in building long-term client relationships.
• Resolve escalated client issues and support retention efforts.
• Promote cross-selling and portfolio diversification across financial products.

Reporting & Analytics

• Provide management with accurate weekly, monthly, and quarterly reports.
• Track sales metrics, advisor productivity, and market intelligence.
• Recommend strategic adjustments based on data and trends.

SKILLS AND QUALIFICATIONS 

The following experience is preferred: 

• Bachelor's degree in a business-related field.
• Certifications in insurance, pensions, or investment advisory (COP, AIIK, CISI, CWM, CFP, CFA etc.) are an added advantage.
• 10+ years' applicable experience within investments, pensions, insurance, or financial services.
• Proven track record of meeting and exceeding targets.
• Strong understanding of investment, pension, and insurance products in the Kenyan market.
• Knowledge of regulatory frameworks (IRA/RBA/CMA).
• Proficiency in CRM tools, reporting, and sales analytics.
• Good knowledge of Zamara retail solutions and products.
• Business Acumen
• Relationship building & networking skills.
• Excellent oral & written communication skills.

NICE TO HAVE BEHAVIOURS

• Strong coaching and mentoring capability Precision
• High emotional intelligence, communication, and negotiation skills.
• Results-driven with strong execution discipline.
• Ability to influence, inspire, and manage diverse teams.
• High levels of integrity, professionalism, and client focus.

Deadline for Application is on Thursday, 11 December 2025