Facilities Manager

2 weeks ago

South C ward Nairobi County, Kenya Homescope Hostels Full time 900,000 - 1,200,000 per year

Facility Manager – Homescope Hostels, Nairobi

We are seeking an experienced Facility Manager to oversee the day-to-day operations of our hostel branch in Nairobi. The role is responsible for ensuring smooth coordination of front desk services, maintenance, security, and resident support while maintaining high service, safety, and efficiency standards.

Key Responsibilities:

  • Manage overall hostel operations, including front desk, maintenance, and resident services.
  • Supervise and train staff to maintain high service standards.
  • Oversee safety, security, and compliance with operational protocols.
  • Coordinate maintenance and repairs to ensure facility upkeep.
  • Monitor budgets, control costs, and track performance metrics.
  • Handle escalated resident issues and ensure a positive living experience.

Requirements:

  • Bachelor's degree in Facilities Management, Business Administration, Hospitality Management, or a related field.
  • Minimum 2 years' experience in facilities management or a similar role, with at least 1 year in a supervisory/managerial position.
  • Strong leadership, communication, and organizational skills.
  • Knowledge of safety, risk management, and compliance protocols.
  • Flexible availability, including weekends/holidays, and ability to respond to emergencies.

Core Competencies:

  • Leadership and teamwork
  • Decision-making and problem-solving
  • Strong communication and influencing skills
  • Quality service delivery and efficiency

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