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Community Coordinator

4 months ago


Nairobi, Kenya Corporate Staffing Services Full time

Code for Africa (CfA) has an immediate vacancy for a full-time bilingual Community Coordinator. This position is based in one of our hubs in Kenya, Nigeria, South Africa, Tanzania, or Uganda, but exceptional candidates from other countries will also be considered to join our Communities team.

Candidates must have demonstrable experience in community management or a related field, project management skills, and excellent written and verbal communication skills. Additional skills will include providing and moderating community events and sessions, engaging with stakeholders, developing partnerships, managing information, and reporting. French speaking applicants will have an advantage.

CfA’s Communities initiative is a peer-to-peer learning and collaboration initiative that focuses on ecosystem/network building, fellowships, and career and professional development to increase media influence and make pertinent contributions to important development issues in Africa and around the world. This includes CfA’s flagship networks such as the africanDRONE community, African Fact-Checking Alliance network (ACFA), Hacks/Hackers, sensors.AFRICA network (EcoSense Collective), WanaData, and the African Wikipedian Alliance (AWA) the Wikipedian-in-residence (WiR) community, with a network of more than 1500 members across Africa.

The successful candidates will work as part of a multinational and multilingual team using digital collaboration tools to create content for a global audience and international media partners.

A minimum of 4 years of experience in community management or a related field, working directly with groups and individuals. Excellent project management skills, including handling multiple priorities and meeting deadlines. Experience delivering on contractual project requirements and producing regular reports for monitoring purposes. Experience organising and coordinating local and international events and community outreach (including offline, online, and hybrid events). Comfortable with facilitating and delivering training, skills coaching and mentoring. Significant experience in stakeholder engagement, with a proven ability to build relationships and engage with diverse audiences, including academics, journalists, storytellers, data analysts, researchers, technologists, and editors. Excellent organisational and communication skills, written and verbal, for large and small groups, in-person and via phone and email. Experience designing and implementing community-informed research strategies, including writing and designing surveys and questionnaires to solicit feedback on various topics. Familiarity with growth and impact metrics, as well as web analytics Ability to work creatively and accurately under pressure, with excellent attention to detail. Ability to multitask, prioritise, and manage time efficiently. Proficiency in the English language (spoken and written). Experience working in the technology, non-profit and/or media environments will be advantageous. An understanding of database management and familiarity with spreadsheets. Experience managing content distribution, such as blogs and stories through various channels, including social media, and websites (Medium, WordPress). Good working knowledge of HTML, WordPress and SEO. Experience working with a multinational and fully remote organisation. Bilingual in English and French (spoken and written).

The successful candidate will join the Communities team as the continental champion of CfA’s Francophone and Anglophone WanaData and Hacks/Hackers Community and is responsible for growing and managing the network of academics, journalists, storytellers, fact-checkers, data analysts and scientists, researchers, technologists, editors, and activities across Africa.

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