Sales Manager at Speedaf Express

1 month ago


Nairobi, Kenya Speedaf Express Full time

Speedaf was founded in 2019 as a one-stop door-to-door logistics service provider focused on emerging markets, created with the investment of ZTO as one of the original shareholders.

Position Overview:
The Sales Manager plays a pivotarole in driving revenue growth and expanding market share for our courier company. Responsible for leading the sales team, developing strategic initiatives, and nurturing client relationships, the Sales Manager is instrumentain achieving company objectives and ensuring customer satisfaction.
Key Responsibilities:
Develop and Implement Sales Strategies:

Formulate strategic sales plans aligned with company objectives to drive revenue growth and achieve sales targets.
Identify key market segments, customer segments, and geographic areas for expansion.
Analyze sales data, market trends, and customer feedback to refine strategies and capitalize on growth opportunities.

Lead and Mentor Sales Team:

Recruit, train, and develop a high-performing sales team capable of delivering exceptionaresults.
Provide ongoing coaching, guidance, and feedback to motivate the team and maximize productivity.
Set clear performance expectations, monitor individuaand team performance, and implement corrective measures as needed.

Business Development:

Proactively identify and pursue new business opportunities through targeted prospecting, networking, and lead generation.
Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers.
Collaborate with the marketing team to develop and execute effective sales campaigns, promotions, and events.

Client Relationship Management:

Serve as the primary point of contact for key clients, understanding their business needs and objectives.
Conduct regular client meetings to assess satisfaction levels, address concerns, and identify upselling or cross-selling opportunities.
Ensure timely and effective resolution of client issues to maintain long-term relationships and loyalty.

Sales Performance Analysis and Reporting:

Monitor sales performance against targets, KPIs, and budgets, providing regular updates and insights to senior management.
Prepare and present comprehensive sales reports, forecasts, and analyses to evaluate performance and identify areas for improvement.
Utilize CRM software and other tools to track sales activities, manage pipelines, and streamline processes.

Qualifications and Skills:

Bachelor's degree in Business Administration, Marketing, or a related field. MBA preferred.
Proven track record of success in sales management, preferably in the courier or logistics industry.
3-5 years hands on experience in sales management preferably in the Courier Industry
Strong leadership skills with the ability to inspire and motivate a sales team to achieve targets.
Excellent communication, negotiation, and presentation skills.
Strategic thinker with the ability to develop and execute effective sales strategies.
Results-oriented mindset with a focus on driving revenue growth and profitability.



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