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Head Global Sales at Procept Associates Professional Services Limited
3 months ago
Procept Associates Professional Services Limited (Procept Africa) is a consulting, training, and software solutions firm. We specialize in IT service management, project management, business analysis and business relationship management, risk management, information security & cybersecurity, business continuity management, IT governance, enterprise architecture and ISO standards. Procept Africa is a franchisee of Procept Associates Ltd, Toronto, Ontario, Canada.
Summary
We are currently recruiting to fill the role of Head of Global Sales in Kenya who will be responsible for leading and overseeing all sales activities within the African market. This pivotal role involves developing and executing strategic sales plans tailored to the unique dynamics of the African market, driving revenue growth, expanding market presence, and fostering strong customer relationships across the continent.
The ideal candidate will possess exceptional leadership skills, a proven track record of success in sales management within the African context, and a deep understanding of the diverse cultures and business landscapes across the region.
Responsibilities
Developing Sales Strategy: Formulate and implement comprehensive sales strategies specifically tailored to the African market, leveraging insights into local market dynamics, customer preferences, and competitive landscape to drive sustainable revenue growth.
Team Leadership: Lead, mentor, and empower a diverse team of sales professionals operating across various regions and territories within Africa, fostering a culture of excellence, collaboration, and accountability to achieve sales targets and objectives.
Market Analysis: Conduct in-depth market research and analysis to identify emerging opportunities, trends, and challenges within the African market, providing strategic insights and recommendations to inform sales strategy development and decision-making.
Key Account Management: Cultivate and maintain relationships with key clients, partners, and stakeholders across Africa, serving as a trusted advisor and strategic partner to drive customer satisfaction, retention, and loyalty while maximizing sales opportunities.
Sales Operations: Oversee all aspects of sales operations within the African market, including sales forecasting, budgeting, pipeline management, and resource allocation, ensuring efficient and effective execution of sales initiatives to meet and exceed business objectives.
Performance Evaluation: Define and monitor key performance indicators (KPIs) and metrics to assess the effectiveness and performance of sales activities, conducting regular performance reviews and implementing strategies to address areas of improvement and optimization.
Collaboration: Collaborate closely with cross-functional teams, including marketing, product development, operations, and finance, to align sales strategies with overall business goals, drive synergies, and facilitate coordinated efforts towards achieving organizational success in Africa.
Continuous Improvement: Identify opportunities for process optimization, efficiency enhancement, and innovation within the sales organization, implementing best practices and initiatives to improve sales effectiveness, scalability, and competitive advantage in the African market.
Compliance and Ethics: Ensure compliance with all relevant regulatory requirements, industry standards, and company policies, promoting a culture of integrity, ethics, and professionalism in all sales activities and interactions within the African market.
Reporting: Prepare regular reports, presentations, and analyses for senior management and stakeholders, providing insights into sales performance, market trends, customer feedback, and opportunities for growth and improvement within the African market.
Qualifications
Bachelor's degree in Business Administration, Marketing, or related field; MBA preferred.
Minimum 5 years experience with a top-tier consulting firm with a focus on sales management, with significant experience in driving sales growth and managing sales teams within the African market.
Entrepreneurial mindset with the ability to identify and capitalize on emerging opportunities, drive innovation, and navigate ambiguity and uncertainty within the African market.
Deep understanding of African business cultures, market dynamics, and consumer behaviour across different regions and industries.
Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence key stakeholders at all levels within the African market.
Strategic thinker with strong analytical skills and the ability to translate market insights into actionable sales strategies tailored to the African context.
Results-oriented mindset with a track record of achieving and exceeding sales targets and objectives in the African market.
Experience working in a fast-paced, dynamic environment, with the ability to adapt quickly to changing market conditions and business priorities within Africa.
Proficiency in CRM systems, sales analytics tools, and other relevant software applications.
Willingness to travel extensively within Africa as required.
