IT Specialist at Africa Management Solutions Limited

1 month ago


Nairobi, Kenya Africa Management Solutions Limited (AMSOL) Full time

Africa Management Solutions Limited (AMSOL) is the fastest growing Human Resources and Management consulting firm that offers an array of hr solutions tailored to accurately address all the human resource and management needs of any organization.

Areas of Responsibility & brief description

Overall Infrastructure and application support for the Region
Provide support analysis giving optimal solutions for support
Management of IT Infrastructure of highest uptime
Support & overall delivery of software solutions for the region
Project management for various IT & business projects
Vendor management
IT & Project Budget preparations & tracking
Ensure control of IT budgets for the region & operate in innovative ways to ensure cost-effectiveness & also maintain standard of service
IT governance – Policy enforcement
Corporate IT function – Audit, quality assurance, documentation etc.
Manage the Internal reporting
Client Management (Internal) & overall support function
IT Procurement in co-ordination with central IT team and implementation
Judicious use of natural resources
Shall adhere to the environment health and safety policy/objectives and guidelines of the organization.

Indicative KRA’s / Budgetary and Revenue Responsibilities

Common business KRAs – Financial goals, Customer satisfaction, Employee satisfaction
Ensure complete IT support to business in the region and handle all business escalations
Ensuring smooth and timely rollouts of all new projects and initiatives in the region
Ensure 100% compliance to audit norm
Ensure compliance to vendor SLAs

Key Interactions within and outside of VFS Global

External 

IT network and hardware partners – Regional
Central IT
Auditors

Internal

Regional VFS Global staff, COOs
Missions staff

Qualification & Experience (Education, Experience, specific knowledge, skills, understanding, attitude)

Education: Minimum:  BE – IT/MCA or global equivalent degree
Additional: Post graduate (MBA) or global equivalent degree is an added advantage.
IT – Technical certification (GNIIT, Microsoft, Cisco, SUN etc.)
Experience: 5years and above of work experience in the field of IT
Must have experience in working on Windows 2003 server – installation & configuration

Knowledge & Key Skills:

Knowledge of Networking – LAN/WAN
Internet Technology
Email systems – Microsoft Outlook

Competencies / Personal Attributes

Behavioural competencies  

Entrepreneurship
 Quality & Service Orientation
Teamwork & Collaboration
Diversity Sensitivity
Personal & Professional Development
Delivering Results
Communication
Networking
Leadership

Functional competencies

Data Center Network Architechture
 IT Operations Management
Vendor Management
Business Continuity


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