Client Solutions Specialist

2 weeks ago


Nairobi, Nairobi Area, Kenya Nathan HR Human Resources Full time

At Nathan HR Human Resources, we are seeking a Client Solutions Specialist to manage existing client accounts and support pre- and post-sales activities within our contract and temporary staffing division.

Key Responsibilities:

  • Collaborate with the sales team to gather client requirements and assist in preparing proposals, pricing strategies, and Statements of Work.
  • Act as a liaison between clients and internal teams to clarify service offerings, client needs, and expectations.
  • Provide ongoing support to ensure that client needs are met after the sale, including contract execution, staff deployment, and issue resolution.
  • Assist in the renewal and upsell process, identifying opportunities to expand services within existing accounts.

Requirements:

  • Experience in account management, sales coordination, or contract management, preferably within the staffing or recruitment industry.
  • Strong organizational skills with a keen attention to detail.
  • Proficiency in Microsoft Office Suite, especially Excel, for managing records and generating reports.

Personal Attributes:

  • Highly organized and detail-oriented, with the ability to manage multiple priorities.
  • Strong problem-solving skills and a proactive approach to task management.
  • Professionalism in handling confidential and sensitive information.


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