Client Relationship Specialist

5 days ago


Nairobi, Nairobi Area, Kenya Nexa solutions Full time 35,000 - 50,000 per month

Nexa Solutions Overview:


Nexa Solutions is a forward-thinking company that prioritizes exceptional customer service and innovative solutions.



Job Title: Client Relationship Specialist



Job Summary:

We are seeking a skilled Client Relationship Specialist to join our team. The successful candidate will be responsible for providing exceptional customer support, resolving issues, and ensuring an outstanding customer experience.



Key Responsibilities:

  • Respond to client inquiries in a timely and professional manner.
  • Analyze and resolve customer complaints in a fair and efficient way.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Develop and implement strategies to improve customer satisfaction.


Requirements:



  • Excellent interpersonal and verbal communication skills.
  • A proactive approach to solving customer-related challenges.
  • A strong dedication to ensuring customer satisfaction.


About the Role:


This position plays a crucial role in building lasting relationships with our customers and enhancing their overall satisfaction with our services.



Estimated Salary: $65,000 - $85,000 per annum (dependent on location and experience).



What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.


  • Nairobi, Nairobi Area, Kenya Hope jaider Full time 35,000 - 40,000 per month

    Job OverviewHope jaider is seeking a highly motivated and results-driven Client Relationship Manager to join our team. As a Client Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and providing exceptional customer service.Some of your key...


  • Nairobi, Nairobi Area, Kenya Shopit Limited Kenya Full time

    Job Responsibilities:Provide Exceptional Customer Service: Respond to client inquiries, resolve issues, and ensure that all client needs are met promptly and efficiently.Build Sustainable Relationships: Develop and maintain strong relationships with our customers, understand their needs, and tailor our services to meet those needs.Drive Sales Growth:...


  • Nairobi, Nairobi Area, Kenya Hope jaider Full time 35,000 - 40,000 per month

    About the RoleAs a Client Engagement Specialist at Hope jaider, you will play a crucial part in building strong relationships with our clients. Your primary responsibilities will include offering support and showcasing merchandise, as well as possessing thorough knowledge of product details to provide clients with precise and beneficial information.Key...


  • Nairobi, Nairobi Area, Kenya Stawi Experiences Full time

    About the RoleStawi Experiences is an Employee Experience and Events Agency, and we have the privilege of working for brands across East and Central Africa.We are seeking a dedicated Client Service Executive to play a pivotal role in ensuring our customer experience is executed flawlessly.You will be the primary point of contact for our clients, providing...


  • Nairobi, Nairobi Area, Kenya Hope jaider Full time 30,000 - 40,000 per month

    Job Summary: We are seeking an experienced Advertising Campaign Manager to join our team at Hope Jaider. The ideal candidate will have a strong background in marketing and a proven track record in developing and executing successful advertising campaigns.About the RoleIn this role, you will be responsible for engaging with clients to establish clear...


  • Nairobi, Nairobi Area, Kenya Hope jaider Full time 35,000 - 40,000 per month

    About the JobWe're looking for a Client Support Specialist at Hope jaider to engage with clients, provide support, and highlight our offerings. As a key member of our team, you'll possess comprehensive knowledge of our products and have excellent communication skills.Your Key Responsibilities Will Include:Engaging with clients to provide support and...


  • Nairobi, Nairobi Area, Kenya Smart Sales Full time

    We are seeking an experienced Account Manager to join our team. As the primary point of contact for assigned accounts, you will be responsible for nurturing existing client relationships, delivering personalized solutions, and driving revenue growth through the expansion of existing client relationships and securing new business within the interior design...


  • Nairobi, Nairobi Area, Kenya Hope jaider Full time 30,000 - 40,000 per month

    About Hope jaiderWe are a forward-thinking company that prioritizes innovation and customer satisfaction. Our mission is to provide exceptional products and services that exceed our customers' expectations.Job Description:- Engage with clients to identify their needs and preferences, providing tailored solutions to meet their requirements.- Develop and...


  • Nairobi, Nairobi Area, Kenya Wenamax Full time

    About WenamaxWe are a forward-thinking organization committed to delivering innovative solutions to our clients. Our sales team plays a crucial role in driving revenue and expanding our customer base.The ideal candidate will be responsible for identifying new business opportunities, nurturing existing relationships, and meeting sales targets.


  • Nairobi, Nairobi Area, Kenya Orchid HR Full time

    Job OverviewThe successful candidate will be responsible for developing and executing a sales strategy to drive growth in the treasury sales business. This will involve identifying new business opportunities, building relationships with key decision-makers, and delivering tailored solutions to meet the needs of clients.Key AccountabilitiesDevelop and execute...


  • Nairobi, Nairobi Area, Kenya Smart Sales Full time

    Company OverviewAbout Smart Sales, Our Mission and Vision:We are a licensed SMS & Bulk Messaging Solutions and Content Services Provider. Our mission is to refine business processes via smart technology and support Africa's capacity by positively impacting lives and businesses with more options and opportunities through innovative, technology-driven...


  • Nairobi, Nairobi Area, Kenya Orchid HR Full time

    Job Description:Dental Sales Specialist will be responsible for promoting and selling dental services and products to clients, building relationships with dental professionals, clinics, and healthcare facilities.Key Responsibilities:- Promote and sell dental services and products to clients.- Build and maintain relationships with dental professionals,...


  • Nairobi, Nairobi Area, Kenya BVOY NEXUS Full time

    Company Overview:BVOY NEXUS is a pioneering organization dedicated to fostering growth and collaboration within our network. We believe that by working together, we can achieve greater success and make a meaningful impact in the market.Job Description:Our Sales Representatives play a critical role in driving business growth and expansion. They are...


  • Nairobi, Nairobi Area, Kenya Orchid HR Full time

    About the RoleOrchid HR is seeking a highly skilled and experienced Treasury Sales Specialist to join our dynamic team. As a key member of our treasury sales team, you will be responsible for implementing the company's treasury sales business strategy, policies, and procedures.Key ResponsibilitiesDrive sales of treasury products and services.Design and...


  • Nairobi, Nairobi Area, Kenya Smart Sales Full time

    Unlock New OpportunitiesWe are seeking a skilled Business Development Executive to join our team. In this role, you will be responsible for growing new business revenue by acquiring new customers and activating dormant accounts. You will also work closely with existing clients to maintain strong relationships and ensure continued sales success.Key...


  • Nairobi, Nairobi Area, Kenya Nexa solutions Full time 35,000 - 50,000 per month

    Job OverviewNexa Solutions is hiring a Support Experience Specialist to join our team!About the PositionYou will be responsible for delivering outstanding customer experiences, ensuring client satisfaction, and driving business growth through excellent communication and problem-solving skills.


  • Nairobi, Nairobi Area, Kenya Smart Sales Full time

    About Smart SalesSmart Sales is committed to transforming spaces with designs that inspire and elevate hearts and minds.We offer high-quality, beautiful, and affordable interior decor solutions catering to both corporate and individual clients.Job RoleThe Building Sector Field Sales Specialist will drive sales and build meaningful relationships within the...


  • Nairobi, Nairobi Area, Kenya Hope jaider Full time 35,000 - 40,000 per month

    Job DescriptionAs a key member of Hope Jaider's team, you will engage with clients to provide exceptional support and guidance in their purchasing decisions. This role requires comprehensive knowledge of products and services to deliver accurate and informative assistance.Responsibilities:Engage with clients to understand their needs and preferencesProvide...


  • Nairobi, Nairobi Area, Kenya Emerge Egress Consulting Full time

    Job Title: Digital Marketing SpecialistEmerge Egress Consulting, a leading HR Management & Training Consulting Firm in Nairobi, seeks a skilled Digital Marketing Specialist to join our team. Our focus is on Recruitment, Business Strategy, and Training Programs for various sectors. We partner with clients across industries to meet their needs.Our clients...


  • Nairobi, Nairobi Area, Kenya Nexa solutions Full time 35,000 - 50,000 per month

    Join Our Team as a Customer Support Specialist! We are seeking a personable and dedicated Customer Support Specialist to become part of our dynamic team. In this position, you will be the main liaison for our clients, handling their questions, troubleshooting problems, and guaranteeing an exceptional service experience. Requirements: Excellent...