Customer Support Specialist

13 hours ago


Nairobi, Nairobi Area, Kenya Shopit Limited Kenya Full time
Job Description:

We are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Shopit Limited Kenya. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.

The successful candidate will be responsible for serving clients through various modes of engagement, including email, phone, social media, and face-to-face interactions. They will also be expected to generate and close sales leads, provide accurate information to clients, and ensure timely fulfillment of orders.

To succeed in this role, you will need to possess strong customer service skills, be highly organized and detail-oriented, and able to work collaboratively in a team environment. Experience in the e-commerce industry is a plus.

In return, we offer a competitive compensation package and opportunities for professional growth and development.



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