Customer Engagement Specialists
14 hours ago
Job Overview
">We are seeking experienced Customer Engagement Specialists to join our sales team at Sterling Credit Ltd. In this role, you will be responsible for building and maintaining strong relationships with customers, identifying new business opportunities, and driving revenue growth through strategic sales initiatives.">Key Responsibilities:
">- ">
- Engage with customers through various channels, including phone, email, and social media, to provide exceptional customer service and support;">
- Develop and implement targeted sales strategies to drive revenue growth and meet sales targets;">
- Maintain accurate records of customer interactions, including call logs, emails, and meeting notes;">
- Collaborate with internal stakeholders to ensure seamless execution of sales strategies and customer engagement initiatives;">
- Stay up-to-date on industry trends and competitor activity, using this information to inform sales strategies and customer engagement approaches;">
- Meet or exceed monthly and quarterly sales targets, while consistently delivering exceptional customer experiences;">
Requirements
">To succeed in this role, you will need:">- ">
- At least 2 years of experience in sales or customer-facing roles, preferably within the financial services industry;">
- Proven track record of success in meeting or exceeding sales targets, while delivering exceptional customer experiences;">
- Exceptional communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike;">
- Strong problem-solving and analytical skills, with the ability to identify opportunities and develop effective solutions;">
- The ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously;">
- A bachelor's degree in Business Administration, Marketing, or a related field;">
What We Offer
">As a valued member of our team, you can expect:">- ">
- A competitive salary and bonus structure;">
- Ongoing training and development opportunities to enhance your skills and knowledge;">
- A dynamic and supportive work environment, with access to cutting-edge technology and resources;">
- A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off;">
- The opportunity to work with a talented and diverse team of professionals who share your passion for delivering exceptional customer experiences;">
- The satisfaction of knowing that your contributions are making a meaningful impact on the lives of our customers;">
-
Client Engagement Specialist
1 day ago
Nairobi, Nairobi Area, Kenya Hope jaider Full time 35,000 - 40,000 per monthAbout the RoleAs a Client Engagement Specialist at Hope jaider, you will play a crucial part in building strong relationships with our clients. Your primary responsibilities will include offering support and showcasing merchandise, as well as possessing thorough knowledge of product details to provide clients with precise and beneficial information.Key...
-
Customer Engagement Specialist
1 day ago
Nairobi, Nairobi Area, Kenya Rubrik Full time 27,000 - 51,000 per monthJob Summary:We are seeking a talented Sales and Business Development Representative to join our team at Rubrik. In this role, you will be responsible for identifying new business opportunities, developing and maintaining strong relationships with clients, and driving sales growth through effective sales execution and market insight.This is an excellent...
-
Customer Support Specialist
14 hours ago
Nairobi, Nairobi Area, Kenya Shopit Limited Kenya Full timeJob Description:We are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Shopit Limited Kenya. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.The successful candidate will be responsible for serving clients through various modes...
-
Administrative Officer
1 day ago
Nairobi, Nairobi Area, Kenya Liberty Full time 45,000 - 60,000 per monthAbout UsLiberty is a dynamic organization that prioritizes customer satisfaction and employee growth. We are committed to providing excellent service and creating opportunities for our staff to develop their skills.Job RoleWe are seeking an experienced Administrative Officer - Customer Engagement to join our team. The successful candidate will be responsible...
-
Client Engagement Specialist
1 day ago
Nairobi, Nairobi Area, Kenya Hope jaider Full time 30,000 - 40,000 per monthAbout Hope jaiderWe are a forward-thinking company that prioritizes innovation and customer satisfaction. Our mission is to provide exceptional products and services that exceed our customers' expectations.Job Description:- Engage with clients to identify their needs and preferences, providing tailored solutions to meet their requirements.- Develop and...
-
Customer Service Representative
1 day ago
Nairobi, Nairobi Area, Kenya Nexa solutions Full time 35,000 - 50,000 per monthJoin Our Team as a Customer Support Specialist! We are seeking a personable and dedicated Customer Support Specialist to become part of our dynamic team. In this position, you will be the main liaison for our clients, handling their questions, troubleshooting problems, and guaranteeing an exceptional service experience. Requirements: Excellent...
-
Customer relations specialist
1 day ago
Nairobi, Nairobi Area, Kenya Hope jaider Full time 30,000 - 40,000 per monthAbout Us at Hope jaiderWe strive to be the industry leader in providing top-notch customer experiences. Our mission is to empower customers to make informed purchasing decisions by offering expert advice and support.Salary InformationThe estimated salary for this role is $60,000 - $80,000 per annum, depending on qualifications and experience.Job...
-
Customer Service Liaison
1 day ago
Nairobi, Nairobi Area, Kenya Nexa solutions Full time 35,000 - 50,000 per monthJob DescriptionNexa Solutions seeks a dedicated Customer Support Specialist to provide exceptional service experience to our clients.About the RoleIn this position, you will be the main liaison for our clients, handling their questions, troubleshooting problems, and guaranteeing a satisfactory service outcome.Main Responsibilities:Provide timely and...
-
Client Support Specialist
1 day ago
Nairobi, Nairobi Area, Kenya Hope jaider Full time 35,000 - 40,000 per monthAbout the JobWe're looking for a Client Support Specialist at Hope jaider to engage with clients, provide support, and highlight our offerings. As a key member of our team, you'll possess comprehensive knowledge of our products and have excellent communication skills.Your Key Responsibilities Will Include:Engaging with clients to provide support and...
-
Retail Sales Professional
1 day ago
Nairobi, Nairobi Area, Kenya Rubrik Full time 27,000 - 51,000 per monthAbout the Role:Rubrik is seeking a highly skilled Customer Engagement Specialist to join our sales team. As a key member of our team, you will be responsible for developing and implementing effective strategies to engage with customers, build relationships, and drive sales growth.This role requires a unique blend of sales, marketing, and customer service...
-
Customer Service
1 day ago
Nairobi, Nairobi Area, Kenya Liberty Full time 45,000 - 60,000 per monthJob PurposeThe Customer Service/Administration Officer will be responsible for ensuring continuous customer engagement and satisfaction and handling day-to-day administrative activities of the business. Duties and ResponsibilitiesGuide and lead the team members to deliver products & services that meet and exceed customers' requirements.Ensure customers are...
-
Nairobi, Nairobi Area, Kenya Hope jaider Full time 35,000 - 40,000 per monthAbout the JobWe are seeking an experienced Senior Client Relations Specialist to join our team at Hope Jaider. As a key member of our team, you will be responsible for providing exceptional support and guidance to our clients.Key Responsibilities:Develop and maintain strong relationships with clientsProvide comprehensive product information and...
-
Program Evaluation Specialist
1 day ago
Nairobi, Nairobi Area, Kenya United Nations Population Fund Full timeAbout the RoleThe United Nations Population Fund is seeking a highly skilled and experienced Program Evaluation Specialist to join its Independent Evaluation Office.Job PurposeThe Program Evaluation Specialist will be responsible for managing centralized evaluations, providing leadership in specific functional or thematic areas, engaging with partners to...
-
Customer Support Specialist
14 hours ago
Nairobi, Nairobi Area, Kenya Emerge Egress Consulting Full timeJob DescriptionWe are seeking a dynamic and customer-focused individual to join our team as a Client Service Representative. In this role, you will be responsible for maintaining excellent relationships with clients, providing exceptional customer support, and ensuring seamless service delivery.Key Responsibilities:Maintain a positive demeanor at all times...
-
Support Experience Specialist
1 day ago
Nairobi, Nairobi Area, Kenya Nexa solutions Full time 35,000 - 50,000 per monthJob OverviewNexa Solutions is hiring a Support Experience Specialist to join our team!About the PositionYou will be responsible for delivering outstanding customer experiences, ensuring client satisfaction, and driving business growth through excellent communication and problem-solving skills.
-
Customer Success Specialist
1 hour ago
Nairobi, Nairobi Area, Kenya Stawi Experiences Full timeJob DescriptionAs a Client Service Executive at Stawi Experiences, you will be responsible for delivering exceptional customer experiences and ensuring client satisfaction throughout the entire communication and event process.Key Responsibilities include:Building and maintaining strong relationships with clients.Understanding client needs and...
-
Customer Support Professional
1 day ago
Nairobi, Nairobi Area, Kenya Liberty Full time 45,000 - 60,000 per monthCompany OverviewLiberty is a leading organization dedicated to delivering exceptional customer experiences. We are seeking an experienced professional to join our team as a Customer Support Professional.Job SummaryWe are looking for a skilled and dedicated individual to provide top-notch customer support and administration services. The successful candidate...
-
Client Relationship Specialist
1 day ago
Nairobi, Nairobi Area, Kenya Nexa solutions Full time 35,000 - 50,000 per monthNexa Solutions Overview:Nexa Solutions is a forward-thinking company that prioritizes exceptional customer service and innovative solutions.Job Title: Client Relationship SpecialistJob Summary:We are seeking a skilled Client Relationship Specialist to join our team. The successful candidate will be responsible for providing exceptional customer support,...
-
Product Distribution Specialist
1 day ago
Nairobi, Nairobi Area, Kenya Weider LTD Full time 24,000 - 53,000 per monthWeider LTD is looking for a highly skilled Product Distribution Specialist to join our team.Job Overview:This role involves coordinating the distribution of products from suppliers to customers, ensuring timely delivery and high-quality service. The ideal candidate will have excellent communication skills, a robust organizational approach, and the ability to...
-
Barber Services Specialist
14 hours ago
Nairobi, Nairobi Area, Kenya TALA DIGITAL BARBERSHOP AND SPA Full time**Job Description:**We are seeking a highly skilled and experienced Barber Services Specialist to join our team at TALA DIGITAL BARBERSHOP AND SPA.The ideal candidate will possess excellent customer service skills, be able to work well under pressure, and have a keen eye for detail. They will also be responsible for maintaining a clean and organized...