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Systems Analyst
3 months ago
ABOUT THE COMPANY
Opened in 1954, The Nairobi Hospital has excelled in medical expertise and services provision and has deservedly earned recognition throughout East Africa and beyond as an advanced diagnostic, treatment and referral centre. Expansive investment in latest technology and medical equipment has enabled us establish leadership in medical procedures both in Kenya and outside.
We take pride in our highly qualified professionals who deliver our mission everyday, translating their knowledge and expertise to internationally compliant practices in healthcare provision. Courtesy, consideration and unreserved respect towards our patients' privacy, dignity and confidentiality has time and again helped us earn their trust and goodwill.
Our dedicated nursing staff provides professional care within a friendly and comfortable environment, ensuring that being in hospital is a more pleasurable and less anxious time for our patients and their families.
JOB SUMMARY
Knowledge:In-depth knowledge of LabWare LIMS configuration and administration.Strong understanding of laboratory processes and equipment.Proficiency in IT infrastructure management, including networks, servers, and storage systems.Experience:Minimum of 3-5 years of experience in systems administration.At least 2 years of hands-on experience with LabWare LIMS.Experience with equipment integration and data reporting tools like Crystal Reports.Qualifications:Bachelor's degree in computer science, Information Technology, or a related field.Relevant certifications in LabWare LIMS and systems administration (e.g., CompTIA Server+, Microsoft Certified Systems Administrator).
RESPONSIBILITIES
LIMS Management:Requirement Gathering:Collaborate with stakeholders to identify and document system requirements.Conduct regular meetings to understand and prioritize user needs.System Configuration:Configure and customize LabWare LIMS to meet the identified requirements.Ensure proper documentation of configurations and changes.Testing and Quality Assurance:Develop and execute test plans to ensure the system meets functional and performance specifications.Identify and resolve any issues or defects.User Training and Rollout:Develop training materials and conduct training sessions for end-users.Support the rollout process, ensuring smooth implementation and user adoption.Equipment Integration and Crystal Report Configurations:Integrate laboratory equipment with the LIMS for seamless data transfer.Configure and maintain Crystal Reports for data analysis and reporting.Continued System Administration:Provide ongoing support and maintenance for the LabWare LIMS.Perform regular system updates, backups, and performance tuning.General Systems Administration:Infrastructure Management:Maintain and support IT infrastructure, including servers, networks, and storage systems.Ensure system security and data integrity.User Support:Provide technical support to end-users, resolving issues promptly.Manage user accounts and access permissions.System Monitoring and Performance:Monitor system performance and ensure optimal operation.Implement and maintain system monitoring tools.Backup and Recovery:Develop and manage backup and recovery procedures.Ensure data is securely backed up and can be restored in case of failure.Documentation:Maintain comprehensive documentation of systems, configurations, and procedures.Ensure documentation is up-to-date and accessible.Working relationshipsInternal:Work closely with laboratory staff, including scientists and technicians, to understand their needs and provide support.Collaborate with IT team members to ensure the overall IT infrastructure supports business requirements.Regular interaction with the Quality Assurance team to ensure system compliance with regulatory standards.External:Coordinate with LabWare support for system-related issues and updates.Work with external vendors and service providers for equipment integration and technical support.Engage with consultants and contractors for specialized projects or system enhancements.
REQUIRED SKILLS
Budgeting, financial planning, Accounting, Auditing of accounts, Internal control, Audit (internal), System (IT) auditing
REQUIRED EDUCATION
Bachelor's degree
