Sales & Marketing Executive - Cleaning and Allied Services

4 weeks ago


Nairobi, Nairobi Area, Kenya CDL Human Resource Full time

We are seeking a Sales and Marketing Executive to join our team. The successful candidate will be responsible for identifying new sales opportunities, building relationships with clients, and driving business growth.

About Us: CDL was founded in 2003 by Managing Director Lucy Mmari. We specialize in cleaning and allied services.

  • Key Duties and Responsibilities:
    • IDentify key contacts at potential client companies and establish relationships.
    • Maintain good relationships with clients.
    • Pre-planning weekly sales prospects.
    • Networking, cold calling, and visiting potential clients.
    • Arrange meetings with potential clients and explain services and provide estimates and proposals.
    • Record information on a database and maintain clients' database.
    • Set up appointments.
    • Survey and assess potential clients' needs.
    • Prepare quotations, proposals, and presentations.
    • Conduct follow-up calls, relationship building, and free demos for clients.
    • Negotiate sales and clinch business with clients.
    • Understand clients' needs, problems, and challenges and identify ways to develop plans to address those needs.
    • Preserve and renew contracts.
    • Grow the business by identifying new sales and business development opportunities.
    • Seek opportunities to cross-sell or upsell to existing clients.
    • Provide excellent service to maintain a positive reputation for the business.
    • Act as a point of contact for complaints and ensure customer issues are resolved promptly and professionally.
    • Develop and execute strategies to meet set revenue targets.
    • Promote high-quality sales, supply, and customer service processes.
    • Target appropriate clients.


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